Submitted by: Rita Pebam
Complaint Details:
Hi team,
I have purchased a Redmi 3s prime gold colour mobile phone from flipkart. The order no is OD107492497888611000. It was delivered on 7th Nov 16 but just after using it for 1 month, it has got 3 defects. The defects are as below.
1.Lock/unlock button is not working.
2.Volume cannot be decreased.
3.Earphone pin is not working. Even if earphone is inserted it always plays in loudspeaker mode.
I have attached the delivery packet details.
So, kindly help me to replace the phone with a new one.
Thanks,
Rita