Submitted by: Sonica gupta
Complaint Details:
It has been more than 5 months my issue has not been resolved. I purchased plasticcupboard almirah. It was worst so i claimed refund against it. After thousands of calls after 3 months ebay agreed to refund and said ship the product to the seller within 48 hrs and email us pod copies of the shippment, it contacted dtdc and they said it will be charged 1700 rupees, then again i called ebay to confirm that as it is high amount will i get shippment chatges back or not, ebay said i will get shippment charges back only email pod copies, i did the same, i have emailed pod copies within time and also i confirmed from ebay that they have recieved pod copies or not, they said yes we have recieved and assured me that i get refund of shippment charges. When they recieved the product they credited my bank account with the product amount only and denied that they have not recieved pod copies. Now again i have called so many times, they said to again send pod copies, i have send it again, but their response is worse. What to do