Submitted by: CA Pritesh L Hariya
Complaint Details:
I have brought Dell Laptop in Feb 2016 since then i am facing issues like hang, taking more time to open any applications, very slow processing hence i visited twice to dell store but found no solution except basic cleaning of temp files, then i connected Dell on line support & told me problems are due to windows not installed properly & to reinstall some charges have to pay to dell. My question is that i got official Windows with this Dell laptop then why should i pay for reinstalling? Its fault of Dell or Dell dealer. Please help get my problem resolved. But i wont pay any amount.