Submitted by: Pratibha Yash Jaiswal
Complaint Details:
7th dec 2016,
This complain is regarding very shameful behaviour of so called D Mart Manager and baggage counter person. After billing and exiting from D Mart, I just reminded that I forgot to buy few things. So again I need to enter in D Mart but those arrogant peoples neither let me submit my baggage at baggage counter because it contains d mart items itself nor they were allowing me to enter me again with already purchased items. I requested so many times that let me enter and seal my packet or just seal n keep at baggage counter but nothing accepted. I was with 8 month baby in one hand and d mart items bag in other. They were explaining their useless and totally illogical policies . Atleast I have to return like that only.
Now I just want to know that who made this useless policy that once we shopped from D Mart, so we can’t enter again! Who gave them right to exploit customers in such a inhuman way! Is it possible for a lady with a 8 month baby to keep all purchased items at home and then come back again! Totally shamefull and unexpected behaviour.
Pratibha yash jaiswal,
Ever shine Nagar,
Malad west.