Submitted by: Pandiyan a
Complaint Details:
I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days, But the amount cannot be refund my account.
Application Reference Number 17-1002383789
Given Name: PRAKASH
Service Type: FRESH
type of application: NORMAL
Fees: Rs. 1500 (1512 including payment charges)
Payment status: Failed
Payment Date: 28.02.2017
I tried to call 011-41561114 several times but it is always engaged, also dropped e-mail to customercare.00691@sbi.co.in several times but got no response.
Email Id – sivasripandiyan@gmail.com
kindly resolve the issue asap.