Submitted by: Anuja Naik
Complaint Details:
I had placed an order on 21st November 2016 with three items, shipment 2 got delivered, Shipment 1 and 3 have not been delivered. I have been following up via email as well as posted on facebook the only reply that i have been getting is, refund will be processed and will get back to you. All the same replies. This site is of very low quality for online orders and specially refunds. Both my orders were cancelled because in one case they were out of stock and in the other case the dealer was not receiving their calls according to the emails sent. I hope in some way my order amount is refunded to me. I am kind of losing hope on getting my money back. Customer Service is really very bad. My order details are as below.
Shipment 1 : 103386738 (1 Items)
Order Amount : Rs. 279
Shipping Amount: Rs. 189
Total: Rs. 468
Shipment 3 : 103386739 (1 Items)
Order Amount : Rs. 499
Shipping Amount : Rs. 250
Total: Rs. 749
Grand Total to be refunded: Rs. 1217