Submitted by: Roshan Gupta1
Complaint Details:
I have ordered tata sky and did payment on 24 Dec 2016. But tata sky did not install due to wrong direction of building or some technical reason. Customer care guys are behaving same with me and direct disconnecting the call as soon as they know i am existing customer. I am not sure how to get refund from them as there is nothing acknowledge by them.
Below is email for payment confirmation email provide by them.
Merchant Website : comparedth.com
Date : 2016-12-24 16:26:50
Merchant Reference Number : CDT1482576932
EBS Payment ID : 65311468
Payment Mode : HDFC Bank Account
Amount : 1399.00
Customer Name : roshan gupta
Customer Email : roshanguptamca@gmail.com
Status : SUCCESS
Regards,
Roshan Gupta
+919702968577