Submitted by: rshreelakshmi
Complaint Details:
It is indeed the most saddening and ill fate for us has been to join this most unfaithful organisation as a member. Being RED member of this oraganisation, we are always duped of booking nonavailability. Nothing clear is conveyed by your call centre agents and no alerts are received except for the payment dues. This complaint reference has not been reverted since past 35 days. Being a member for last 30 months, I am unable to get the dates as per my availability and more over I had several times requested over call to resolve my issues and it takes months to get resolution and with rigorous follow ups. Your agents at Vashi centre (Kamlesh Dubey and Asif Sheikh) are good for nothing people and have guts even to disconnect the call in between if at all they pick the call.