Submitted by: Shubhajit.C
Complaint Details:
Recently, 16.6.2017, I have applied for a Citi Bank Credit Card from Hyderabad, the vendor who were hired by Citi Bank said that as per Citi Bank clause they will not accept eaadhar card as a valid document. When I protested and quoted RBI and government guidelines they adamantly said that this is their law and they will not accept it. They also said that they are not the bank but vendors hired by the bank and as per the bank’s guideline, which they cannot reveal, they will not accept eaadhar card.