Submitted by: Sampath Kumar Golla
Complaint Details:
CROMA announced that In connection with 10 Years celebrations, they announced 5% FLAT Cash Back on purchase of any product with min txn of Rs.10, 000/- between 01/10/16 to 06/11/16.
Wide Invoice No: SLFO2AO29020099777 dated 10/10/2016 of Rs.35, 492/- paid through my SBI A/C through debit card, towards purchase of laptop.
Till today even after 100 days, we have not received the refund.
Brought this to the notice of CHROMA official both through Customer Care Centre over phone & also met personally with the local customer center officials of CHROMA. They assured that they already taken-up with SBI & assured that refund will be done by max 14th Jan-16, but till date it was not happen.
Please do needful at the very earliest possible time & confirm