Submitted by: ajit62
Complaint Details:
I purchased Blue star A/C on 20 may 2016. it was working fine till 15 days back. then suddenly cooling was ineffective, i registered a complaint with ticket no. B[protected] with promise of resolution by their dealer Star Tech Airconditioners on 12 oct 2017. The technician came and checked the A.C on 13 Oct 2017. he found that the cooling coil has developed multiple leakages on the wrong side and refrigerant gas has leaked. the coil can’t be repaired and needs replacement costing 5500 Rupees plus Gas Recharging for 2500 Rupees plus service charges costing me 8500 rupees approximately. I purchased this 5 star rating A.C due to its copper coils and sturdy performance rating. but i feel cheated now. An A.C which develops such major material defects within 17 months of purchase is unworthy and useless buy and waste of money. i had Carrier A.C which lasted 18 years.