Submitted by: kaushal025
Complaint Details:
I am a regular customer of ezone koramangala bangalore and purchased so many things from this store. Last time I purchased food processor and got the credit note in return for the remaining amount.
I went to the store to redeem that issued credit note and came to know that credit note was expired around a weak back. They then informed me that they will take approval from head office and then this credit note can be validated and asked me to come after few days. I visited the store atleast 5 times after that and every time they they used to say that we will inform you but I never got a call from them.
After around one and half month of struggle, multiple calls and several visit to the store they are now saying that your credit note can not be validated since their Head office is not approving it now. I never expected such kind of behavior and attitude towards the customer from a future group company.
Request you to take this issue on priority and act upon it to get it resolved.