Submitted by: Preeti Bharathi
Complaint Details:
Hi,
I have raised a concern with the axis bank for not crediting the refund amount of 1750/- to my account against cancellation of ticket. the details are as below,
Ticket booked on : 18th October 2016
Amount : 1950+taxes = 2047/- rs
PNR : 4324851620
Ticket cancelled on : 10th November 2016
Amount to be refunded including cancellation charges levied by irctc : 1750/- rs
Even after submitting all the proofs about the transaction, the bank has not yet processed my refund. Every time I am being asked with the same set of questions. The status in irctc site is “Refunded to bank” on 12th November 2016.
Kindly help me resolving this issue. Thanks.