Submitted by: deep2186
Complaint Details:
This is to bring in to the notice of the apex authorities, AXIS bank employees of the branch ashoka niketan delhi -110092 have a disrespectful behavior towards the bank account holders and especially during the time of demonetarization, on 11-11-16 I went to the bank to withdraw Rs 10
000/- one employee particularly sanjeev yadav misbehaved bragging how much he earns and constantly misbehaving and also I saw him changing money in the basement with id’s where they were supposed give account holders withdrawls from their accounts, I suspect scam in this situation, I request the RBI to look into the matter that whether they are changing currency legally as directed by the RBI guidelines, I am pretty sure that they are charging some premium to exchange large sums of money on ID’s of the labourers and workers. I REQUEST THE AUTHORITIES TO KINDLY CROSS CHECK THE ID’S FOR ANY DISCRIPANCIES. I have also not received any satisfactory reply from the bank apart from this” it will not happen again my reference no. 13895224 given by the bank.