Submitted by: kevalvasavada
Complaint Details:
I had purchased some merchandise from Americanswan.com (an online shopping website) around first week of Feb 2016 for an amount of INR 1560.
However, since it was not a good-fit, I had to return the same. Instead of depositing that refund back into my account, they gave me a “Store Credit” (with my consent of course).
Since then, I have not purchased anything from American Swan online shopping website. Recently, when I tried accessing that website ( (americanswan.com ), the webpage is simply not loading and giving some error.
Also, the toll free number 1800 300 1000 is not working either.
Please let me know how I can get that store credit back into my bank account.
I am attaching here the snippet of an email I received from Americanswan confirming my Store Credit.
Looking forward to the quick resolution.
Regards
Keval Vasavada