Submitted by: Devo Sharma
Complaint Details:
I had ordered a product on 12th December which under guaranteed delivery, and had to be delivered by 14th December. I got a sms stating Delivery couldn’t be completed because customer wasn’t available, which was a lie, I have been at home waiting since 14th and today is 17th December. And if by any chance I am wrong, they should have made an effort to call me, which never happened. When contacted to customer support first I was told that I’d get the product by noon as they have prioritized it, later at 14:30 i was told i’ll get it by 8pm and finally around 4pm I was told to wait for 24hr. It was cash on delivery, but I have wasted my 3 days already waiting. Each time they replied that they have told courier service to deliver it with high priority. If this is how they treat a high priority then its miserable.
ORDER # 403-7744445-5781114
I demand compensation for wasting my time, for providing false information, and not fulfilling your “guaranteed delivery”.