Submitted by: mukesh95897
Complaint Details:
Dear SIr/madam,
This is a complaint against communication company Airtel.
I possess an airtel number 958972663 located in Jabalpur (M.P)
I have been regularly recharging with Rs 29 data plan in
whicn 75 data balance is free and valid for 30 days.
But most of the time this free data balance is
getting exhaused without much use.I recently recharged on 6/12/2016 and
after few surfings and downloading one application named whatsapp my
data balance was nil.
I spoke to customer care executive named Raghunandan RD but after
teaching me for free how to use internet he told me that as per his
system balance was rightly deducted and it
cannot me refunded.
TO confuse and fool customers most of the times Airtel gives wrong notification of data balance left in
customers account .
I request the related authority to kindly take appropriate action and save INDIA from AIRTEL’S dishonesty.