Submitted by: karthik e karthik e
Complaint Details:
Hi,
I have been using the same mobile number more 4 years. I was relocated Bangalore to Chennai unable to do NMNP so I converted to postpaid connection. They took around 60days the process and I submitted the Address verification 3 times then I got postpaid connection then I used postpaid connection around 8 Months. I paid all the pending payment for postpaid connection.
I requested postpaid to prepaid conversion request Airtel outlet show room Chennai month of Jan but still my number not yet converted to prepaid connection. RECHARGE IS NOT HAPPENING. I called many time to customer care through the other airtel number. The customer care executive told with 48 hours. They were saying stories all the times. I went the airtel outlet in Velachery. THE WORST AIRTEL OUTLET ON CHENNAI. I can’t reach customer care 121 or 198.
WORST!
Even I tried to reach the Airtel appellate authority Chennai .
I expect my prepaid conversion issue should resolve.