Submitted by: Avinash93
Complaint Details:
My balance has been deducted for no reason. I called up the customer care to enquire, some senior executive said I used 3G data, and that while I have 2G pack on with sufficient data balance.And also that it is my fault that I didn’t turn off the dual network mode CDM/GSM that comes inbuilt in any mobile phone of this segment. The balance that these people have deducted without a warning or reason is totally unacceptable. Such incidents has happened many times in the past with me and my friends also. These people think they can take us common people for granted and deduct balances for no reason and nobody is going to complain? Something has to be done regarding this.