Submitted by: rajesh207
Complaint Details:
Hello,
Mobile Number : +91-8801593260
Circle: Andhra Pradesh.
I’m Rajesh from Hyderabad, There is some balance deduction in my main balance in between date (12/22/2016 to 12/25/2016) and I have no idea about the deduction why it happened. When ever I tried to reach the customer support / Complaint support care center by dialing 198, I’ll be redirected to some technical department so they are helpless with my question.
As a platform I want answers for below two questions.
1. What is the reason for decucting balance.
2. Why I’m not connecting to respective team when I call to 198 and I even choose the correct department in IVRS.
Thanks,
Rajesh