Submitted by: raut.yogeshg
Complaint Details:
I had booked the Bus ticket from Goa -Mum on 23rd Nov’16, for 4 people. I got the SMS & call from Bus service & Abhibus about the cancellation of services on 2nd Dec . I had immediately requested for refund since i have to book another ticket. The Customer care said money will refunded in 5-7 days., its been 10 days now Abhibus is unable to refund me saying ticket is not cancelled by Bus service provider & they are awaiting refund from them. I called more than 4-5 times to Abhibus, getting same answer . This is pathetic service by Abhibus, if they dont have control over BUS service providers, then why they here. Kindly help me for getting my money back, we are on 10th day today.