Submitted by: Anjalikhannakcl
Complaint Details:
Cancellation of policy in Free Look Period, Policy No :20489486
Respected Sir,
I Vandana Khemka, Resident of 1296, Sec 14 Faridabad. I purchased a Life Insurance policy with Icici Prudential Life Insurance Co. Ltd on my name, bearing Policy no : 20489486. Premium of this policy was Rs. 3 Lacs/ anum . I purchased this policy against my amount due from ICICI but as i got the policy document it is not as per my expectations, I have immediately connected the agent and discuss the same he told ok we will talk again for it after four days when I have not got any confirmation from the agent i again called n asked for cancellation then he told to submit the policy document, I on the same time sent the policy to the bank then the concerned authorities said now the time for free look is over and we cannot do anything about it.
I was shocked to hear that the free look period is over but as per me the last date has to be 28th as I have received the policy on 12th of Dec and hence considering 15days free look time the last day has to be 28th.
Considering above reason, I fail to understand that where am I at the fault when I made call to the agent informing him that i m not interested in keeping the policy
I hope with this clarification, the picture should be very clear to you and It will be easy for you to understand my situation. My only request to you is that I should not suffer for unnecessary reason where in there is no fault of mine.
So, please look into this matter and give me the justice.