Submitted by:  Antao Delwin

Complaint Details:
Had renewed my car insurance policy 2 weeks before expiry as Chowgule insurance kept on calling to inquire about my renewal. The policy was renewed in December and now it’s January almost mid and till date I didn’t receive a copy nor a cover letter for my car insurance which I had renewed with Chowgule insurance Fatorda Goa. Upon checking with them on phone I was told that the policy has already been sent by post but until now I didn’t receive any. Surprising that postal services in India take months to deliver letters. Kindly requesting to look in this matter ASAP.

Submitted by:  vkchhajer

Complaint Details:

Submitted by:  PARMAX Web Studio

Complaint Details:
I have placed an order #255185 on 3-jan-2017 . Yet no status of my order. No response from customer care to calls and emails. Official site is not working from this morning.

Paid 2100 for the order online.I got an sms but no mails yet. I found many people are facing the same issue through complaint portals and Facebook page.

So, taking a stringent action is strictly demanded at the earliest. They should be put into a strict legal procedures not to repeat such an unethical practice.

Submitted by: Prameela William Shine

Complaint Details:
Dear Sir / Mam
My name is William Rodrigues, I have paid lic premium amount Rs1748 online using debit card on 06.01.2017 but I have not recieved any reciept from you. hence I request you to send the payment reciept to my email id:pwilliam170@gmail.com as early as possible.

Name: William Rodrigues
Lic Policy no:364235026
online payment date:06.01.2017
amount:1735(actual amt)+13(fine)=1748

thank you

Submitted by: Sanchita Lobo

Complaint Details:
Inspite of writing to even the CEO I have no response and no bag.

Dear Mr. Amit Agarwal

I hope you will allow me to take up five minutes out of your very busy schedule to voice some customer feedback. I know this maybe a small issue for you, but for us the customer, this was a big issue and has clouded our whole Jet Airways experience. I am writing to you as a last resort, trusting you and your team at Jet Airways will respond and try and make this right in whatever way possible. The ball is in your court now Mr. Agarwal. We hope you will welcome us back into the fold of satisfied Jet customers.

We travelled on the 14th of December Rome-Abu Dhabi-Mangalore by Etihad Jet alliance. When we reached Mangalore, one of our suitcases did not arrive. Unfortunately this was the suitcase of one of our four kids and so added to our frustration, was the extreme disappointment of the child who foresaw a holiday sans their best clothes (which included clothes for Christmas and weddings we were to attend).

Of course the usual report was made at Mangalore airport and then began a daily follow up by me. After two days, when I called they informed me that the bag had been located in Manila. It had inadvertently been sent from Abu Dhabi to Manila. Since it had been located, I was assured that within a day or two the bag would be rerouted and arrive in Mangalore. This did not happen. After a few days I was told the bag had reached Abu Dhabi at least, but again apparently this was a miscommunication and the bag was indeed still in Manila. 22 days have now passed, we are back in Rome and the bag is still in Manila; and I have no communication from your side as to anything. I was last made to understand that the bag would be declared lost and I would hear from the baggage claims division as to the compensation. However- so far nothing, and as you might have guessed I am one very disappointed customer and as a very frequent international traveler, I must add that we have never experienced these levels of poor service from any airline ever.

Let me add here, that whenever I spoke to or met the staff at Jet Airways Mangalore including your station Manager Mr. Hyder they were polite and tried to be helpful. However that was when I initiated contact, which was every day and even included hounding the station manager at the airport itself. I would have expected a higher level of service, where jet airways regularly updated me on the status of the bag and escalated the issue to the point of ensuring the bag did reach us.

I cannot understand why a lost bag that was located, was not on priority rerouted to the passenger. There seems to be a larger issue here, that hopefully you as senior management will address. More importantly the lack of service quality must be addressed. We travel Jet airways often and as expats working for the United Nations are proud to tell everyone that Jet is the best airline in India. Hence it is all the more disheartening to have had this experience.

We do hope you can help us. Not only do we hope to receive the compensation due at the earliest, but since the bag has been located, we would still very much like to have the bag delivered to us (now to our home in Rome of which details have been given).

Thank you for your time and look forward to hearing from you at the earliest.

Regards,

Gerard Rebello
United Nations World Food Programme
Rome, Italy

Submitted by: shiva239

Complaint Details:
Sir;
I (7814958878)am customer of reliance from last 4 yrs still I am getting the normal facility of tele communication. Reliance communication is breaching in providing service for call connectivity. Company offered me to recharge with Rs 152 and enjoy all India unlimited call for 28 days.so I have taken plan now and recharged my number with above given amount but now reliance breaching to provide service.when I dial any number always shows network busy 24×7 hrs even sometime connect the call after trying continuously for 1 or 2 hours then cut automatically in 10 min .I am facing so much problem since last 5 days .I am so frustrated with this kind of service .plz take stringent action against such a fraud and breaching company which not paying its debt after paying the all money to it .other wise plz suggest me to do action against it .should I go to judicial activity in legal manner.plz help me .I have already mentioned my problem to before 2 days but still not got any reply or response from concern firm..

Submitted by: Naga Vidya Garikimukku

Complaint Details:
Dear Team,

This is second time that I have given my bike for servicing in Authorised servicing center named Rishi motors which is located in Tubarahalli, Whitefield, Bangalore.

Servicing is very pathetic the first time, still I have given it for the second time.

I had met with an accident because of which my Hero Pleasure bike got damaged and is given for servicing on 17th Sep 2016. They were supposed to deliver the bike by 22nd Sep 2016. But the same has not been delivered till now.

The service center people don’t pick the call. Even if they pick the call they can’t answer to my questions as they have misplaced the Job sheet. They have called us by end of September and informed us that they couldn’t get the spare parts of the bike as it was old model. After which they didn’t provide any update about the same. And when we call them on other available numbers and they keep saying that they will give in 2 days. We had to follow up with them personally.

I had to visit the service center personally with my fractured leg to know the status of the bike. I had gone through lot of mental stress because of the same. Every time we visit the service center they come up with new problem (like some other part is missing).

We had to literally fight with the service center people to get the status. And now I have lost hope that the bike will be delivered. Even if it is delivered I dont have trust that it will be in good condition.

The details are mentioned below:

Vehicle Number: KA 05 HY 223
Owner name: Naga Vidya G
Date of last visit for bike delivery: 08 Jan 2017

Almost every person who came for bike servicing has a problem with their servicing. This is not fair enough as it is authorised service center. Please consider this as a serious issue.

Submitted by:  Swapnilladkat1980

Complaint Details:
22043003310 is my order number on ur domain I purchase a Titan edge watch which is faulty product (scratch on watch) so I apply for a same day return . The watch is returned to u at 10 Jan at 11 am .
I pay this order from my debit card I ask for repay in my bank account but from ur sight it’s transfer in free charge acc ( not interested in that acc) means u just transfer my amount from ur one domain to another domain .
I try to transfer my amount from free charge to my saving account 3 times but after entering otp ur system shows the message something went wrong please try after some time . I am not able n interested using any other domin I pay to snap deal for purchase so please credit my amot to my bank account .send me a bank detail link so I send u details of my bank account . This incident is like that the customer is free from one domain n stuck in another domain of same company so I request u credit my amount to my bank account
It’s very disappointing experience with flipcart

Submitted by:  Anubhav Trivedi

Complaint Details:

Submitted by: chethanyach

Complaint Details:
Iam CH RAMASURYA NARAYANA with customer code ART02687H with Indus Ind bank have taken a bike loan in 21/01/2009 and completed my total loan payment on 13/06/2012 .But recently when I approached a bank to avail car loan I have been declined loan due to my low CIBIL score that is affected due to INR 100 loan outstanding of bike loan which I was not aware of . So I went to the IndusInd bank and paid the outstanding amount with a overdue of 3900 INR ON 07/08/2015 and the bank employee said the payment will be updated in ur CIBIL score and hence I will not be having any problem with my scores further.But it’s been over one year that I cleared the loan but the payment is not updated on my CIBIL scores and still I failed to avail loan due to low scores . I went to the bank in between requesting them to update the payment but they failed to do so. And I think these guys in IndusInd bank are pathetic and upon my many complaints they failed to resolve my problem . Here iam attaching my mobile number 8328558763 . Hope u guys understand my complaint n solve .