Submitted by: Dabbu malik
Complaint Details:
Sir,
with due respect it is stated that i had purchased one Mobile Xioami MI5 Gold 32G having IMEI No. 869644022587708with Mi Protect with the charge of Rs. 24, 999/- and 1, 199/- respectively on dated on 02.08.2016 through online procedure against order ID No.5160802520071769. The same were received by me from Bluedart Company vide tracking number- 59536826963. Today, my mobile is fell on the ground during calling to one friend accidentally and back cover of mobile is broken/cracked but mobile is presently in working condition. My mobile with the above IMEI No is covered under the membership ID 1000807692. As per condition of your company, my mobile should be replaced/repaired. I am attaching some documents for your kind attention.
It is, therefore, requested that my mobile may please be repaired/replaced at the earliest. On 16.03.2017, I mailed on authorised mail ID i.e. happytoassist@oneassist.in of Xiaomi company but no response till now.
Thanking you,
Sumit Kumar
H.No. 206, D Block, Gali No. 5/2,
Ganga Vihar, Gokalpuri, Delhi
Mobile No. 9868144277