Scam or fraud: Samsung — Unethical behavior when complained regarding the dysfunction of television

Submitted by:  K_moorthi

Complaint Details:
LED 3D TV(46inch) was brought in Saudi Arabia in the month of September 2015.The electronic item malfunctioned in the month of august 2016. We complained to local customer care and some workers were to sent to see what the problem was.But no one was able to provide the solution and seems like every one is behind the money.After their visit the condition of television became worst.People who are sent to look after the problem doesn’t understand the problem but they act like they know how to solve it.They just play for sometime with the settings in TV and walk away.We never expected such a worst response from such a reputed company.We are highly disappointed.It would be better if some solution is given for us.

Scam or fraud: Gem Granites — Different color

Submitted by:  Ratikanta Kunar

Complaint Details:
Hi..sir I am Kunar ..I am not interest this produced ..I am order 5 check shirt color very nice but delivery shirt color different.. So I am not interest… Your delivery tomorrow I’m not available my office and I will come today my office and see all shirts..I am not like this color so returned my order please returned.. Thank you online clues.com

Scam or fraud: Tata Cliq — Manufacturing Defective Mobile

Submitted by:  Manojksjs

Complaint Details:
Dear Sir/Madam,
I bought LeEco Le 2 4G Dual Sim 64 GB (IMEI No.862539032849683) from Tata Cliq on 16.11.16. I have received defective item. i did complaint for return request same day.but costumer care team not solving my problem.they are asking 2-3 days from 16th nov, order id is.100224923.almost 23days have gone.costumer care no is.18002088282.I would like to refund.pl help me and solve the problem as early as possible.

Scam or fraud: Jabong.com — Roush Shoes

Submitted by:  lalit mohan bhatt

Complaint Details:
I have ordered the Ruosh Shoes and they have delivered me the San Frissco shoes. The Packaging and the bill is correct but the shoes is from different brand.

I got a call from the Jabong Team and they are saying that the Shoe Box is different and the Product is the same.
I have ordered Ruosh Shoes order number 161111592937147 on Fri, Nov 11, 2016 at 9:58 PM. And received the Order on Nov 13th, but when i open the packing, the product was different (San Frissco).
Finally they connect me to the legal department of Jabong. And Yesterday i got a final call from the legal dept. and they are saying that they have send an Actual product (Ruosh shoes) not the wrong product (San Frissco shoes), According to the Video Footage.

Scam or fraud: Big Win Electronics — TV servicing

Submitted by:  Rajasara

Complaint Details:
Based on the advertisement in Vadapalani Talk, I had approached this company on 22-10-2016 for repairing my 32″ Philips TV which was skipping channels after starting the TV. Two service men came and inspected, and said that the main board and another component need to be changed. They took the TV and brought it back on 26-10-2016. TV started functioning normal. However they had charged me Rs.5400 for the work and did not give me any receipt. I paid the amount on their assurance that the receipt would be couriered to me the next day which they told me was the normal practice for them. Since then I have been constantly making scores of calls periodically for the receipt and the owner kept dodging by giving various excuses that were contradictory. He said he had given it through a person initially and that the person had gone on vacation. Later he said he sent it through courier but it was returned undelivered. Then he said the papers became soiled due to rain. Today on 8th Dec he said he had lost the basic details on the nature of work done and hence unable to issue any receipt. All this drama conclusively leads me to think that the guy had cheated at the first place by giving false information on the nature of repair and the actual work/replacement done subsequently and hence does not want to commit on providing the details in print.

The person does not have any conscience at all and he displayed a very rude attitude in his telephonic talks after the work was done. Please be aware of his bad intentions and the unprofessional/unethical behavior to customers before anyone resorts to entrusting with any job with this company.

Scam or fraud: Big Win Electronics — TV servicing

Submitted by:  Rajasara

Complaint Details:
Based on the advertisement in Vadapalani Talk, I had approached this company on 22-10-2016 for repairing my 32″ Philips TV which was skipping channels after starting the TV. Two service men came and inspected, and said that the main board and another component need to be changed. They took the TV and brought it back on 26-10-2016. TV started functioning normal. However they had charged me Rs.5400 for the work and did not give me any receipt. I paid the amount on their assurance that the receipt would be couriered to me the next day which they told me was the normal practice for them. Since then I have been constantly making scores of calls periodically for the receipt and the owner kept dodging by giving various excuses that were contradictory. He said he had given it through a person initially and that the person had gone on vacation. Later he said he sent it through courier but it was returned undelivered. Then he said the papers became soiled due to rain. Today on 8th Dec he said he had lost the basic details on the nature of work done and hence unable to issue any receipt. All this drama conclusively leads me to think that the guy had cheated at the first place by giving false information on the nature of repair and the actual work/replacement done subsequently and hence does not want to commit on providing the details in print.

The person does not have any conscience at all and he displayed a very rude attitude in his telephonic talks after the work was done. Please be aware of his bad intentions and the unprofessional/unethical behavior to customers before anyone resorts to entrusting with any job with this company.

Scam or fraud: Airtel — Payment no updated 20-Nov.

Submitted by:  Jackson Shah

Complaint Details:
Dear sir/madam
I paid my Oct month bill of Rs.163 on 20 Nov and I got confirmation msg of bill payment.But my payment not reflected in bill history.
So, i complain airtel customer care.He told me you not paid Rs.163 on 20-Nov. Whereas i send him payment related all document.
I call him so many releated my complain or Mail him too, Them not give me Answer.

Kindly find the attached file of screenshot of msg.

Scam or fraud: Ola Cabs / Ani Technologies — Unprofessional conduct by driver

Submitted by:  pikujutika

Complaint Details:
I booked an OLA cab on 6th Dec, 2016 at 10.50p.m.bearing registration no. AS01GC9893(Alto), mobile no. 7086056885. I got a call at 10.45 that my booking has been cancelled by the driver. I called him and he replied that he couldn’t contact me and so he cancel the booking, I asked him if he could come to pick me, he replied positively. But after waiting for 20mins he didn’t show up, I called him again but he didn’t pick up. I was stranded with my wife and family for about half an hour in a deserted road in the middle of the night. I booked another service provider to reach home

Scam or fraud: Eureka Forbes — Ahmedabad-Faulty(Noisy) Dr. Aquaguard Magna NXT Machine

Submitted by:  sohil.kakadia

Complaint Details:
HI, we have purchased Eureka DR Auaguard Magna NXT machine in 3rd week of Oct-2016 from Ahmedabad.

Eureka Customer ID :- 6000375190

Previous Problem :-
First we faced problem on very 2nd day where machine was leaking water at some interval and it was also amount of one glass. After calling the engineer he visited and try to fix but was not solved and finally solved by after 3-4 visit of multiple engineers, seems these all are third party service providers. We requested replace of machine but no response.

Current Problem :-

Machine is producing noise while filtering the water, you can hear it from 20 to 25 feet as well.

We called engineers for almost more than 10 times but issue is not resolved.

Below are silly excuses from different service engineers.

1) One of Manager :- I can’t hear it (Typical marketing one), while all other people can easily here.

2)Another person :- Accepted that noise is there and he will do something but no response after month (See attached customer feedback form).

3)Service Engineer (Mr. Maulik):-

–This machine having bigger motor so noise is there (I don’t think company like Eureka didn’t perform QA before product release)

–He told that all these models having such noise (After asking to visit some machines he agreed and about to call in 2-3 days but no response from him after 10 days. On reminding him he told that he forget and will call in 1-2 hours but no response.

It seems Eureka is using local 3rd party service providers, which lakes proper technical knowledge.

I request you to replace this machine which failed to satisfy us, I am customer of eureka from last 12 Years and didn’t expect such miss.

Regards,
Sohil Kakadia

Scam or fraud: Mahadiscom / MSEB / MSEDCL — Meter reading not taken / Average bill / High Bill

Submitted by:  anandkumarpa

Complaint Details:
Dear sir my consumer number is 170210077564. From past two Months I am receiving average bill due to “Meter Reading not Taken” I have raised more than 10-12 Complaint with Local MSEB “Chinchwad Sub-Div. office but no action was taken . After That I have submitted my meter reading myself via “Mahavitran Mobile app” for the Month of October- 2016 then also I had received average Bill.( Bill Copy attached)

Now I have received Bill for the Month Of November-2016 which is Very high and Previous Meter reading is showing “71” which is for the month August -2016. So while calculating MSEB have ignored average Bill send to me for the Month of SEPTEMBER and OCTOBER. Does it mean that average bill sent me for this two month was went in charity. However such big organization can do such mistakes

I have also visited to Kalewdi MSEB office and as per them my Meter is faulty so I have requested them to please re-pair or replace the meter however I didn’t received any positive response from MSEB officer sitting at counter.