Submitted by: Manmohansharma

Complaint Details:
I am a customer of SBI and having SB account no. 10120516514. On 28.11.2016, I had deposited a Banker’s cheque of Rs. 1, 99, 711/- in the cheque deposit machine installed in its Old Rajinder Nagar branch in New Delhi. Despite repeated checking with ATM the value of cheque was not credited in my account.
On taking up the matter with the branch concerned on 02.12.2016 it transpired that the bank had not opened the machine and the Bankers cheque was not sent for clearing.
The Banker cheque had been sent for clearing very late and it had been credited to my account only on 06.12.2016. Due to the lapse of bank, my cheque of Rs. 10, 15, 000/- issued to LIC had been dishnoured by the bank on 05.12.2016. So much so, the bank had imposed charges of Rs. 460/- for cheque dishnour, where as the entire fault was of the bank itself.
I had made a complaint at email to the AGM of Local Head Office of bank on 02.12.2016. It was neither acknowledged nor redressed. Subsequently, I made another complaint on 07.12.2016 which also met the same fate.
It is a serious dereliction of duty on the part of the official(s) concerned as well as deficiency of services on the part of the bank.
I have suffered severe mental agony and torture and also suffered financial and other damage. However there is abject silence on the part of the bank.

Submitted by:  Vasundhara Oberoi

Complaint Details:
I had bought a bag in May 2016 which I returned and received a voucher for the same .It is worth inr15, 000/-.Ihad sent a mail to your company which wasd kind enoughn to respond once, but has gone mutr after that.Iwish to redeem my money by buying somethinhg from you, but no one is helping me.Ifeel sad that such a big brand inthe markt is being irresponsible to its loyal customers of many years.Ihave also sent a copy of the voucher which has faded but your employee had hand written my customer id.I AMtold that this companyhas left India.If so plaese make arrangements for me to buy on line.If still no response then Imay need to resory to legal aid .Hope you are able to help me.

Submitted by: Manmohansharma

Complaint Details:
I am a customer of SBI and having SB account no. 10120516514. On 28.11.2016, I had deposited a Banker’s cheque of Rs. 1, 99, 711/- in the cheque deposit machine installed in its Old Rajinder Nagar branch in New Delhi. Despite repeated checking with ATM the value of cheque was not credited in my account.
On taking up the matter with the branch concerned on 02.12.2016 it transpired that the bank had not opened the machine and the Bankers cheque was not sent for clearing.
The Banker cheque had been sent for clearing very late and it had been credited to my account only on 06.12.2016. Due to the lapse of bank, my cheque of Rs. 10, 15, 000/- issued to LIC had been dishnoured by the bank on 05.12.2016. So much so, the bank had imposed charges of Rs. 460/- for cheque dishnour, where as the entire fault was of the bank itself.
I had made a complaint at email to the AGM of Local Head Office of bank on 02.12.2016. It was neither acknowledged nor redressed. Subsequently, I made another complaint on 07.12.2016 which also met the same fate.
It is a serious dereliction of duty on the part of the official(s) concerned as well as deficiency of services on the part of the bank.
I have suffered severe mental agony and torture and also suffered financial and other damage. However there is abject silence on the part of the bank.

Submitted by: Vasundhara Oberoi

Complaint Details:
I had bought a bag in May 2016 which I returned and received a voucher for the same .It is worth inr15, 000/-.Ihad sent a mail to your company which wasd kind enoughn to respond once, but has gone mutr after that.Iwish to redeem my money by buying somethinhg from you, but no one is helping me.Ifeel sad that such a big brand inthe markt is being irresponsible to its loyal customers of many years.Ihave also sent a copy of the voucher which has faded but your employee had hand written my customer id.I AMtold that this companyhas left India.If so plaese make arrangements for me to buy on line.If still no response then Imay need to resory to legal aid .Hope you are able to help me.

Submitted by:  kumarsaket1210

Complaint Details:
I bought an Ipod on 9th December 2105. I did not receive any invoice for the product then.

Now, my Ipod has gone bad 4 months back (August 2015) and when I went to authorised apple service centre, they asked me the invoice with serial no. as they were suspecting that the Ipod was not authentic.

Since August I have been contacting the seller, Amazon customer desk. I have written nearly 30 mails, made nearly 20 calls but each and every time I was asked to wait for 2 or 3 days.

Its 8th December today and still i haven’t received the invoice and tomorrow (9th December) my warranty would get over. What should I do?

Just because the carelessness of amazon employees and seller, I cannot let my 20, 000 go in waste.

Please help.

Submitted by:  Sam Saw

Complaint Details:
I have purchase two product from snap deal and I got the call from Courier company that you parcel will be delivered tomorrow. They have send me the sms along with the name of the person and his number who will be delivering the parcel. I got the call from the Krishna Kamite 8169797743 and told me to collect the parcel from a place which was 2 km away from my residence. I told him to delivered the parcel at my residence and he said you come and don’t have time to search for the address. I said I have paid the delivery charges and its your duty to deliver the parcel at my door step. He was not ready to deliver at my door step and said you are staying in chawl and I don’t have time to search for the address.

This was very irresponsible answer from snapdeal and associates company. Snapdeal has not mentioned any where that if any person is staying in chawl is not eligible to get the doorstep delivery. I will held snapdeal responsible for this. They don’t have system where the parcel is not delivered they have to call the customer and get the reason. This courier company act as if they are the owner of the company and mention any manipulate reason for not delivering.

Submitted by: Anuroopa Chetty

Complaint Details:
I have not yet received my products that i had order two weeks back. I have already made the payment. See below for details:
Order Number: 1108450
Order Date: 29-11-2016 17:12
Payment Method: ccavenue Rs 898
Carrier: FedEx

Products ordered:
Coffee, Plaid & Rain Long Sleeve Top – Size : M Rs 499 — 1 Rs 499
Playtime sneakers (White) – Shoe Size : 36 Rs 399 — 1 Rs 399
Product Total: Rs 898

The products don’t appear on my order history and hence unable to track my order.

I want my money refunded if the store cannot deliver it to me on time.

Submitted by:  Monicasaini

Complaint Details:
I wanted to open an account in new branch opened in my area for my mom. Given 3 lakh rs Cheque for same. amount got debited and its been one month account is not been opened. and when asked to branch manager she very easily replied not opened yet. i asked her then y have to widdrawn 3 lakh rs from my account if u dont wanted to open the acount. there was no reply. i am sick of service. holding up someones money for one month is totally cheating with that person. i want reply for this . why it happened. and also want to raise a complaint against the branch manager who holded up my moms account for one month and waisted my time and interest which i was suppose to get for one month for 3 lakh rs.

Submitted by: Saurav Vashishtha

Complaint Details:
Recently i m transfer 2500 to another account through paytm .amount doesn’t transfer added to my paytm wallet ..then m click to paytm wallet to transfer in my bank account reback …the amount does not transfer and money will be reduce now the third no response of eamil toll free anything… m in hospital .. its very emergency
No i very sad to use paytm where as last m happy to use and share about how it work

Submitted by:  Ankit Prakash

Complaint Details:
I am Ankit Prakash debit cardholder of Union Bank of India, I was standing in the line for more than one and half hour and finally my turn came up, I entered in ATM room I went through the process of transaction using my UBI debit card, after all process it was turn to get the cash i.e. 2000 from machine but I it was “UNABLE TO PROCESS” which I got receipt from machine. I thought I should try again because I stood in the line for the cash not for this situation.
I tried and it was again “UABLE TO DISPENSE” then someone told me that maybe this ATM is running out of cash then I left the machine and another user carrying SBI card entered in the ATM room and same happened with her also.

After exiting to ATM I got message that I got debited 2000 through my account, which is totally disgusting I stood in the line for more than one and half hour and also got my rest 2000 debited out of 2100 which is ridiculous. I was running out of cash that time and I got 100 left in my account which makes no sense to withdraw it.
Please immediately fix this issue because I am a student and I have very limited amount of cash in which I have already unable to use my 2000 with all your mistake and now I am suffering.

I also called on toll free number but it was totally wastage of time they kept my phone in waiting and it was already 9 minutes so finally I disconnected the call hope here you reply soon and take action to this problem immediately.

Ankit Prakash
Cardholder of Union Bank of India
Phone no – 9205772351

Address of ATM
Shop no. 2, Gautam nagar
Date – 01/12/16

Transaction – 1
Time – 04:07 PM
Record no. – 2678
(Transaction declined, unable to process)

Transaction – 2
Time – 04:08
Record no. – blank
(Transaction declined, unable to dispense)

Thanks