Submitted by: pritika101

Complaint Details:
Customer Reference Number 3013499238,
First Issue

In Feb I have recharged my account for 12 months, On 5 th Sep I got message that My Subscription is closing on 8th sep Because 12 month package was not created.

After discussion with Airtel customer representative, They are saying that I should call them to create annual subscription but in message nothing is written about calling customer care and creating package, In Airtel message it is written that recharge with 3720 for 11+1 annual package, I did the same recharge.However I have called in March as well and to check for my package they told me that you have twelve month package.
After saying above things, They told me to send that message, after which I have recharged my account.So that they will solve this issue.I am attaching that message,
After sending message as asked by their customer representative, they are giving me 350 in my account instead of 1850.I have not accepted their 350…As I should not support something which is not right, I called again and again they are accepting this is not right and just saying sorry but I need my subscription.

Second Issue
I have taken Sports package For rs 30, As Suggested by Airtel customer representative.And recharged for 180 for 6 months As asked by him.But Yesterday I got to know that They are charging 120 instead of 30.They should have called and asked if price was increased

Please check and solve this issue from your side.This is not acceptable that we charged for whole year and we are facing this issue..

Submitted by: Suchita Kamble

Complaint Details:
Hello,
On 11/12/16 I took abus from Kalla Shivaji chok no. 007759 at 19:51:22. Before getting in the bus I asked the driver if the bus will take me to Ghansoli railway station and he said yes. When I asked for ticket for Ghansoli he asked me “Ghansoli naka or station” I told him I want to go to station.
After a while I noticed the driver take a turn at rabale after we had crossed Airoli station. He travelled in the interiors of rabale for quite some time and wen he came on the main highway my stop was missed. When I enquired the driver he said he was new to the road and the conductor started making lame excuse. I was new to the road myself and petrified as no person was on the road and the conductor was asking me to get down in the middle of nowhere. As a women I felt insecure to just get down. So I told him I won’t get down here take me to the rickshaw stand atleast. But he dint know where it was so I got down at koperkhairane railway station still having no clue where exactly I was until a rickshaw walk guided me. Am very disturbed by the public transport facilities and the manner they talk to us. Please take a note of the matter.
I hope this letter help improve the state of the services and that no women feels the way I felt that moment of my life.

Submitted by: raghav ratya

Complaint Details:
I was adding 5000 rupees in my paytm wallet on 7th of december 2016. After completeing all process i got this massage that payment cancelled money refunded to bank. payment details DC transaction no 201612088762813. but still i didnot get my money in my account. now i will go to consumer court and try to contact every one who is victim of paytm fraud.

Submitted by:  Anirban Dubey

Complaint Details:
I had placed online order ( order no 110 ). The delivery boy called my wife and said to collect the ordered materials from ISM Chowk Dhanbad saying they cannot go to deliver beyond this point. When the order was placed the Address was clearly mentioned. When processing the order why did the staffs not inform about the same. Now they says that the order will be cancelled and refund will be made only after 8 days. There is no male member at residence to collect the same. This has caused mental harassment as I am out of station and ordered online as today was my daughters birthday and she is heartbroken now. Why they accept orders when they cannot provide service. Also please arrange to pay the interest for the number of days the company will be holding my money.

Submitted by: Shahrukhkhan Pathan

Complaint Details:
I am a regular customer to paytm. on friday that is 9 th of december 2016 i was trying to transfer inr 5000 to my paytm wallet through my sbi debit card. the money got debited from my state bank of india account but paytm showed me as transaction declined and didnot show any balance in my paytm wallet.
the transaction id of sbi is 634412108063 and POS is 113531342235313. the transaction id provided by paytm is 2349862890

Submitted by:  Shahrukhkhan Pathan

Complaint Details:
I am a regular customer to paytm. on friday that is 9 th of december 2016 i was trying to transfer inr 5000 to my paytm wallet through my sbi debit card. the money got debited from my state bank of india account but paytm showed me as transaction declined and didnot show any balance in my paytm wallet.
the transaction id of sbi is 634412108063 and POS is 113531342235313. the transaction id provided by paytm is 2349862890

Submitted by: monoj maiti

Complaint Details:
Sar l am MONOJ MAITI .I have account in BANGIA GRAMIN BIKASH BANK, GHOLAIMORE, DANTAN, PASCHIM MIDNAPUR, PIN-721426. SAR my account no-5189011003411, coustomer id-53347946.The bank maneger of bangiya gramin bikash bank did not gave my balence.i deposite 07.12.2016.I requested to get money 09.12.2016 but maneger did not give money to me.and do not order to neft my other account.please sar solve my problem immediate.

Submitted by: sdewangan

Complaint Details:
I gave my for repair to zen tech service 2 weeks back, they said they need to change the panel and will return the TV after 2 days and since then i have been calling them everyday many times, they said they could repair the TV and will send it back, but we have not received the yet, these people do not respond properly .please take appropriate actions against them.

Submitted by: arun26104

Complaint Details:
My number K11819 has been kept lock for more than one year.I am withdrawing gas without any subsidy. I have submitted all the documents as required for opening the lock. But still now it has been kept locked.

Please take necessary action for opening the lock.
I am taking gas from Ma Kamalatmika gas distributor Midnapore. I have talked with them. They suggested me to contact you for early concern.
Suggestions, if any. may please be sent to my email.

Submitted by: arun26104

Complaint Details:
My number K11819 has been kept lock for more than one year.I am withdrawing gas without any subsidy. I have submitted all the documents as required for opening the lock. But still now it has been kept locked.

Please take necessary action for opening the lock.
I am taking gas from Ma Kamalatmika gas distributor Midnapore. I have talked with them. They suggested me to contact you for early concern.
Suggestions, if any. may please be sent to my email.