Submitted by: rimi khan

Complaint Details:
Customer grievance : filling of xtra premium petrol without asking

Pl find th enclosed bill, which I purchased petrol from your outlet at Pongam, Trichur on 11/12/16.
I asked specifically for petrol and by the time I got out from the car to pay money, Mr Swaminathan, filling assistant, filled with xtra premium petrol with out seeking my permission. I asked him why he didn’t asked or mentioned this before filling ? He has no answer. Learnt that it is a new selling strategy in ZIOC pumps for xtra premium, which most if the customers never noticed.
Immediately I informed this to the outlet manager Ms Jessy and she didn’t gave a reasonable answer. I asked her to give the name and contact of the higher authority to complain the matter but she was bit reluctant to give and she gave a wrong email ID.
Sir, is it a fair practice to fill the xtra premium without the consent of the customer ?
You can very well reply to me that there is sticker on the petrol booth mentioning the type of fuel. As u know customer is not aware this small sticker but simply trusting your people at the petrol bunk.
Last week I got a Whatsapp message showing this malpractice in IOC petroleum pumps. It will give more profit for the company, and more commission for the dealer. Poor salesman is forced cheat the customer for the company.
Sir, shall I call it as a cheating ?
I believe so. As you are aware the power of social medias, I will be forced to publish this to all groups available and also move with consumer court and other medias to expose your sales strategy. (Please give me the address of your higher authority to inform the matter. )
Waiting for your reply.
Yours truly,
Cherian Varghese
9447132132

image1.JPG

Submitted by: Abhishek Agnihotri

Complaint Details:
4-5 months back I’ve registered a complaint which never got reverted. Got one call with no results.
Serviced my RO in the month of July with most of the parts replaced and now again there is problem and the service guy says that we need to replace the filter. Asking for INR 1200 again to replace the same.
When we bought they said that there is warranty for 6 months and now they they cheaters are again charging for the same.

This company is a group of cheaters headed by there there master. Further getting supported by Mrs Hema Malini to make fool of public.

Service team do anything as they are only there to listen and not to act.

I may take some very harsh step against the chairmen as he’s cheated me.

Abhishek Agnihotri

9811575341

Submitted by: A Bhaskar Kumar

Complaint Details:
Street dog’s are creating nonsenses and they want to hurt us ehile coming on the road we request u to pl help us.we need the solution pls…
Actually we are facing big problem with street dogs in our street, we are afraid to walk in morning hours with our children.
Even at night time it’s horrible to go on bikes because dogs are running along with us. They tried to beat us.
Dogs sounds also irrigating us always.
Please take away all these dogs.
Here we had around 5 to 8 dogs.
Children also afraid to walk and play in our streets.
So pls Consider this issue, and do great help to us.

Submitted by: A Bhaskar Kumar

Complaint Details:
Street dog’s are creating nonsenses and they want to hurt us ehile coming on the road we request u to pl help us.we need the solution pls…
Actually we are facing big problem with street dogs in our street, we are afraid to walk in morning hours with our children.
Even at night time it’s horrible to go on bikes because dogs are running along with us. They tried to beat us.
Dogs sounds also irrigating us always.
Please take away all these dogs.
Here we had around 5 to 8 dogs.
Children also afraid to walk and play in our streets.
So pls Consider this issue, and do great help to us.

Submitted by:  CNL Das

Complaint Details:
I have tried booking a railway ticket in the IRCTC website on date 9/12/2016 of journey from SHC to NDLS on 05/01/2017 by train no. 12203 . The amount Rs 1000.92 (in newdelhi at irctc12027) has been deducted from my Hdfc A/c No 50100067353091. But there is no ticket show in the list of booked history. So please consider the case and refund it to my same account.

Contact no 9873331784
Mail id c.n.laldas@gmail.com

Submitted by: karishma@123

Complaint Details:
Hello sir/mam,
Someone facebook posted few dresses with his contact number.I had a chat with him on watsapp then I ordered three dresses…I paid 2570/- ..he said it will take 4-5 days to get delivered ..after that he is not responding to my messages..his phone number is switched off.
Details of that fraud:
phone no.-7834828767
Acc/Details
Karishma
SBI ACCOUNT NO: 20230528132
IFSC:SBIN0030159
They said that they are from Bhopal, MP

Please Help…
Thank you..

Submitted by:  Vishankvs@gmail.com

Complaint Details:
I have ordered from dominos my nearest store. I live in Ashok vihar phase 2 gurgaon sector 5 and ordered pizza online from sector 4 dominos store. But it takes more than 45 mins. To deliver within 3 kms of distance. Just becoz I have done payment online I was not able to argue with the delivery boy otherwise I will never make payment to dominos.
My order ni. 506
Date 11dec.2016
Name Vishank Saini
Invoice ni. DPI66047/2016-2017/94157

Submitted by: manoj.tech011

Complaint Details:
Hello,
My Order No: 402 has been delivered in 55 minutes….
And I have made payment through my credit card…
Due to delay delivery, it should be free of charge. So please refund my amount.
Pizza was so cold…..worst ever before….

Name: Manoj Kumar
Mob: 8860675975
Email: manoj.tech011@gmail.com
City: New Delhi
Restaurant Address: JASOLA
LIVING STYLE MALL, SHOP NO 14, 15, 16, GROUND FLOOR, LSC, POCKET 6, JASOLA, , NEW DELHI – 0 PH.NO. 011-29943960-65/ 29943967-68, 40526849, 40526839, 46405800

Submitted by: Sapjain

Complaint Details:
Wallet transaction id 4407270625 on 10 dec, 2016 at 3:46 pm from mobile no.9717787784 showed transaction error, but showed amount of Rs 1200/- deducted from my passbook, yet the merchant did not receive any money.Please refund the said amount into my wallet.I have made repeated complaint tickets from the app, but still there is no response.Why is Paytm so slow or obnoxious in receiving complaints.

Submitted by: Baber Waseem

Complaint Details:
I odered a laptop from flipkart which has reached the nearest hub jammu but now the flipkart courier ekart logistics is showing that the delivery address is out of delivery area ..address pincode mismatch…however other product which i have ordered on the same address have been delivered..even i contacted the flipkart customer care executives but neither they have the contact number of ekart logistics jammu office at jammu nor could provide any solution to my problem..very bad experience shopping with flipkart…poor services