Submitted by:  Juturi Ramanadha Sastry

Complaint Details:
I have subscribed to “The Hindu” on your website for half yearly supply of the daily on the 26th of November through Citrus Pay vide merchant order number W20161126ESUB0021 and Citrus reference number 050247197834534 for delivery of the paper effective from 16th December i.e., today. But it’s not delivered today. Please take steps towards the delivery of the paper promptly and regularly at the earliest possibility in the morning from tomorrow.

Submitted by: Sourabh Yagnik

Complaint Details:
Have booked the following ticket through irctc and cancelled .The irctc website showing refunded to axis bank, but did not get till now.
Transaction ID:100000590810668
PNR No 6758896879
Train No./Name:12810 / HWH MUMBAI MAIL
Date of Journey:25-Dec-2016
Date Of Boarding:25-Dec-2016
Class:THIRD AC (3A)
From:JALGAON JN (JL)
To:MUMBAI CST (CSTM) Boarding:JALGAON JN (JL)
Resv Upto:MUMBAI CST (CSTM)
Quota: GENERAL (GN)
Date of Cancellation:29-Nov-2016 18:35:13 HRS
Ticket Type: E-ticket
Cancellation ID:100000130469839
Refund Details
Refund Status:REFUNDED
Refund Date:01-Dec-2016
Refund Amount:2085.0

Submitted by: Sourabh Yagnik

Complaint Details:
Have booked the following ticket through irctc and cancelled .The irctc website showing refunded to axis bank, but did not get till now.
Transaction ID:100000590810668
PNR No 6758896879
Train No./Name:12810 / HWH MUMBAI MAIL
Date of Journey:25-Dec-2016
Date Of Boarding:25-Dec-2016
Class:THIRD AC (3A)
From:JALGAON JN (JL)
To:MUMBAI CST (CSTM) Boarding:JALGAON JN (JL)
Resv Upto:MUMBAI CST (CSTM)
Quota: GENERAL (GN)
Date of Cancellation:29-Nov-2016 18:35:13 HRS
Ticket Type: E-ticket
Cancellation ID:100000130469839
Refund Details
Refund Status:REFUNDED
Refund Date:01-Dec-2016
Refund Amount:2085.0

Submitted by: Happy Baisoya

Complaint Details:
I have transfered rs 1000 and rs600 to my bank account from my paytm wallet but it is not recieved by my bank acvount kindly solve my issue and please send my money to bank account
as i have recievwd mails of successful tansection but it has not added to my account that is why i am worried about my money because it is already 5 days ago i have done this transection so plzzz solve my problem as soon as it is possible

Submitted by:  Agni Vesh

Complaint Details:
Sir,
I am a paid member of your organisation. I registered my organisation with you in2015 and renewed in 2016 after paying Rs 8000 /-A man named Mr. P. Mukesh from your chennai office contacted me and offered all help. I send him all the necessary details and money. But after collecting the amount, despite my repeated requests he didnt contact me nor attending my repeated calls. He didnt update my business profile. Let me know why not updating the business profile. I here by requesting you to update our Profile.
Expecting your positive action at the earliest,
Regards,
Dr. RBC. NAIR
Mob 9487918806 /9443827209

Submitted by: danish7071

Complaint Details:
Dearsir,
I GAVE MY CAR TO KTL COMPANY ON 20TH MARCH 2015 TO REPAIR THE DAMAGE, THOUGH INSUARANCE in which all the service related work has been done, like oil change coolent and etc they charge me for that also, but they did not maintain the record in system that my car has been serviced.after some time there was some issue in my car some gear related problem i went to b4w they said that my cars warranty expired as my car only runs 30000 km but they said that you did not make service record, so you have to pay for that they charge me 17000/- rs as i have zero debth insuarance also.on 10/12/16 i went to kapoor motors for accidental claim.there they asked for money except file charge.
I REQUEST U TO PLZ GET THE FEEDBACK FROM THEM.
THANKING YOU.
MOHAMMAD AHMAD
A-68-A BARHA RLY.
COLONY ALAMBAGHLKO.
9335554410/9721527071

Submitted by:  Sknair1959@gmail.com

Complaint Details:
Sir, I had requested for issue of a cheque book in the last week of NOv. 16 and necessary charge was deducted from my account. Thereafter so many mails were sent to the customer care but no action except an acknowledgement n copy to bank for n. a. Last week I went to bank to get money but chief manager me. Sonalika refused to give money with withdrawal slip as I was issued cheque book. she told me that I cannot money with slip as I was not issued cheque book. I don’t understand the meaning of withdrawal slip. If I was issued cheque book what is the necessity of withdrawing money thru slip. When I asked act this, she refused to accept the cheque or allowed me withdraw money thru slip. Sir I am 58 years old and my salary as well as pro rate pension both are in this branch. Today is 16th Dec. 16 and I could not get single rupee from this bank. Banks online system is also faulty one as I tried the same too. During this notebandi times, instead of helping old people, bank harassed a lot. Why the bank could not accept withdrawal slip when no cheque book was issued to me. Is it Rbi rule? or bank trying to harass customer? Kindly arrange issue of cheque book earlier and penalise the bank harassing customers. Also transfer the chief manager Sonalika who refused to give money thru slip. Also give warning to ANdhra bank management for not addressing properly the grievances of customers. Hoping an early action. So Nair A/c 048110011013120 mob. 9868272020

Submitted by: Gourav Hirani

Complaint Details:
Team tatasky,

Kindly find the below attached and my account on priority. When we hv nil balance in account u call us n text 10 times in a day but when it comes to customer’s money u ppl go for a holiday.

Dear customer,

Thank you for writing to hdfc bank payzapp team.

Apologies for the inconvenience caused.

As per your query we would like to inform you that the transaction for mvisa shows successful from our end. Please find below the required information for your reference and request you to get in touch with the merchant for the confirmation.

Merchant reference number : mvisa2016121323lymy66
Card number: :4617 xxxx xxxx 5019
Transaction date:13-dec-2016
Amount: 445/-

Please feel free to email us at support@payzapp.in or call us on 1800 102 9426 (Toll free).

Thanks & regards,
Siva
Hdfc bank payzapp team

— original message —
From: “gourav hirani”
Sent: wednesday, december 14, 2016 9:00pm
To: support@payzapp.in
Subject: feedback for payzapp for 3.01.00.05

Hi,
I had done one recharge yesterday night through mvisa scan pay for recharging my tata sky account amounting rs 445/-.
I had spoken with mr. Jatin regarding the same issues as this amount is not reflecting on my tata sky account.
Kindly find the snapshot of the transaction details. If transaction is not successful, then kindly my payzapp account for the same amount.
Thanks,
Regards – gourav hirani
Contact – 7692011877
…

Submitted by:  payelban05

Complaint Details:
Hi,

Kpix in wagholi charges much more than other broadband services in pune. However, since wagholi still does not have other service providers, kpix playa their monopoly. They charge 950 for 20gb data with 2Mbps speed as compared to others who offer a speed of 5mbps. Moreover, their services are very poor. In a month, there are issues for 3-4 days and internet is completely down. These days are not compensated.

Submitted by: nlsriram

Complaint Details:
My account no is 30382715227. I am trying to generate repin for my ATM card for the past 6 months, but I haven’t got any solution. Through IVR I tried to generate Repin which failed, followed by that I tried through SMS, which was also a failure. I got my Repin through my bank branch atlast, which also didn’t work. But the authorities have taked Rs.50 from my account for the generated and useless repin.
Please fix my problem, if you could.