Submitted by: Ajmal Jowhar
Complaint Details:
IMAPP Info Solutions Pvt. Ltd. has cheated me by committing to get Canada Permanent residence Visa. I hereby furnish the details below. And request your kind support in this matter.
Mr. Pradeep Shukla & Mr. Manish Kumar,
Managing Director- IMAPP INFO. SOLUTIONS PVT LTD
1208, 12th floor, Pearl Best Heights-II,
Neta Ji Subash Place, Pitam Pura,
New Delhi, Delhi 110034
I have paid a total amount of 90000/- as IMAPP fees and 13000 as Tax for the CANADA job search with Permanent Residence visa.
I have also submitted a copy of the following documents to IMAPP Info solutions Pvt. Ltd :
1. Passport
2. Photo for Visa
3. Address Proof
4. ID Proof
5. All Educational Certificates
6. Nativity Certificate
7. Relationship Certificate (Original)
8. Police Verification Certificate (Original)
9. No Objection Certificate (Original)
10. College Transcript Certificate
11. Birth Certificate
12. Appointment letter of all Employers
13. Appraisal Letter of Current Employer
14. Reference letter from Ex-Employers
15. Pay Slip of all employer (last 3 months)
16. One month bank statement
As per the Agreement, IMAPP has promised to provide me with the following services:
1. Assist in preparing and submitting documents
2. To pay English Language Test Fee (IELTS test fees) on my behalf
3. To pay Medical assessment fee for my Visa processing
4. IMAPP to provide 30 companies profile out of which candidate can choose 15 companies
5. Arrange interview with the 15 companies
6. Arrange Visa Interview for Permanent Residency at Canada
But till date, none of the above mentioned services has happened. In the process of Document submission also, there were no proper support and response from IMAPP team. And all the communication were delayed during my documentation period as IMAPP has taken so much time to respond to my queries via mail and phone calls. For which they have asked to pay a penalty of 25% of the fees. And i refused for the same.
As a outcome of my bitter experiences with IMAPP info solutions Pvt. Ltd., I have sent many warning mails r to both of the Managing Directors and the team to either refund the amount I have paid to IMAPP Info. Solutions or provide me with the committed service sooner. But there is no response from their end till date.
In Fact they have changed their office phone number.Please contact me on ajmaljowhar@gmail.com or whatsapp me on +96894453799 if u want my agreement copy.
Contact person and their number are:
Pradeep Shukla – MD – 07838155078
Rajeev Tiwari – Business Head – 09871121588
Prerna – Documentation Dept – 011-47060866
Manish Kumar – 9910996792