Submitted by: bhaya singal
Complaint Details:
I gave my mobile for repairing to your company for which I received a mail regarding the claim amount for the repairs.
The amount is Rs.22075/-.My question is how can the repair cost exceed the market value of the same mobile?
While buying the mobile insurance, nothing was mentioned about BER or terms and conditions related to it.
Today the insurance company is deducting 30% depreciation which is very much unfair.
I wanted the company to repair the screen of the mobile whose market value is Rs. 8000/- (at Apple official store), but how can the insurance company raise a claim of Rs. 22075/-?
While buying a mobile, I was given assurance by Oneassist that in any case, my mobile will be get repaired, but what about the term BER.
What is mentioned about it?
This means that One assist is also as fraud as other companies.
Sorry to say this but I am very much upset with the decisions taken by them.