Scam or fraud: Woodland — Regarding order confirmation issue

Submitted by: Vikas Telkar

Complaint Details:
I did order woodland shoe but order was not confirmed and payment done successfully. Its not even generated the order id or anything. The dealer name is AERO CLUB(Woodland) and the payment of RS. 2265. Kindly check and let me know whether the amount will be refunded or ordered product will be deliverd? and Contact as soon as possible, details are mentioned below.

Contact Details:

Mobile: 9743977947
Email: vikas147telkar@gmail.com

Scam or fraud: Ola Cabs / Ani Technologies — Ola cab booking

Submitted by: Ashish6699

Complaint Details:
I book a cab driver come and when i sit in car he started demanding more money and start abuse language he is also drunk at that time he told me that he only allow women to sit in car and only person after some time of conversation he told me u have to pay more money as destination is in other state so when i refused he shouted at me and as result we came out of car he after 2 min start a car and i have to rebook cab from olla

Scam or fraud: Snapdeal.com — Refund for Intex Cloud Jewel (16 GB) is not complete

Submitted by: ashishvasiyar

Complaint Details:
Hello sir…
i contact to customer help center several time in snapdeal company but they not given my refund.
i was go to bank with reference no. also i give them application for not reflect refund in my account.but still i not getting my refund. i canceled my order on 14 oct, 2016 now 65 days complited to cancel my order. how much time i waitting for my refund…?.i going to bank several time but still i not getting my refund.
The Refund Reference Number is 74332746289628806150514.
Order ID: 15952298100
Reference no: 33818825

Scam or fraud: Kotak Mahindra Bank — Bank Account – Wrong Debit

Submitted by: mehul_vs

Complaint Details:
My CRN No. is 36563418. I was having salary account with ING Vyasa. Since I opted for change in job, my salary account changed as I was not having option of ING / Kotak Bank in my new office. With the intent to continue account with Kotak Bank, I have been maintaining Account Balance of more than Rs. 10000/-. But In November 2016 all of sudden I get a mail that am not maintaining balance and 4 months charges were debited from my account for Rs 860 per month.

I have raised complaint for same with customer care for same and following up with them since last week, only to get revert that concerned team will call me. Am still awaiting call from concerned department even after lapse of 48 hrs TAT thrice. Further I was earlier informed by customer care team that min balance requirement is Rs 10000/- and AMC charges were wrongly debited from my account. After a week there was change of stand that min balance requirement is Rs 1 Lacs. I fail to understand that how can there be drastic change in minimum balance requirement overnight.

I was never informed that minimum balance requirement is Rs. 1 Lacs. In such a scenario I would have closed my account or opted for lower balance account.

It is my sincere request that kindly reverse this charges in one weeks time and convert this account in saving account with Rs 10000 as min balance requirement.

Looking forward from positive revert in next 24 hours.

Hope that Kotak Bank has values their customers and looking forward to maintain account with Kotak bank unless I am left with no option due very bad service and grievance redressal.

Complaint Reference No. 1-6126195542

Contact No. 9892064567

Scam or fraud: Uti Investor Services Limited New Delhi — Non Receipt of Maturity payment against UTI Rajlakshmi Unit Plan (II) [RUP(II)](Clause -XI)

Submitted by: Sandhya Saroj

Complaint Details:
FROM: Sandhya Saroj
D/O Mr. Pradeep Saroj
Address: Sri Munni Lal
Behind Kasi Das Mandir
Rani ki Sarai,
Azamgarh(U.P.)
pin: 276207

SS/2016/Pers

Dear Registrar
UTI Investor Services Ltd
Kanchanjunga Building, 18, Barakhamba Road
New Delhi-110001

RAJLAKSHMI UNIT PLAN(II)(RUP-II)(CLAUSE-XI) MEMBERSHIP NO.
400001140015314 IN RESPECT OF SANDHYA

1. Please reference mu Unit Trust of India Membership no. 400001140015314 dated 06 Dec 1999(photo copy enclosed).
2. I have in possession of my UTI membership no. 400001140015314 Rajlakshmi Unit Plan(II)(RUP-II). Now, it has come to my
notice that my name is endorsed as Sandiya instead of Sandhya Saroj. It is also intimated that my membership has been
matured on 05 Dec 2016.
3. In view of above may I request your office to advise me of further course of action.
4. An early action is requested please.

With regards,

Sandhya Saroj.
Contact: 7795933154
Email: sandhyasaroj615@gmail.com

Scam or fraud: PayTM Mobile Solutions — Money detucted but recharge not happened

Submitted by: Thaha07

Complaint Details:
My Order No is 2385795939 Done at 2:26 pm, Dec 14 2016,

After 6 days follow up i am registering this complaint,

I have done BSNL Recharge on 14 Dec 16 and its shows “Waiting for operator confirmation” since .

I called, Raised ticket in their site and wrote mail there is no resolution.

They asking me to cancel the order but there is cancel option is available in their site and App.

Scam or fraud: Idea Cellular — Incorrect charges and privacy issues

Submitted by: Nitin M

Complaint Details:
This is regards to my idea number, with respect to complaint #C1-79166445236.

On 4th Dec around midnight I got 2 SMS from idea cellular stating that Midnight Movies pack has been activated on my number and that I was charged Rs. 180 (2 times) for this service. I realised that there was a virus on my phone which was popping up advertisements and could have led to this and I immediately called idea regarding the SMS’s and told them that I have not activated these services and it could be a virus on my phone. Also, I was concerned on how Advertisements can activate services on an Idea number and wanted to understand the privacy of such ads and also why DND is not being followed for such Ads.

I spoke to various agents at Idea that midnight and also spoke to a supervisor named Anish Vora who took a complaint on my behlaf and assured me that the charges will be reversed once the bill gets generated. The complaint number is C1-79166445236. At the same time I wrote an email to appellate.mh@idea.adityabirla.com as I was very concerned on how virus’s can manage to activate services on our behalf. No one at Idea has information on how these services got activated as they keep saying we don’t maintain such information for privacy reasons (which I think is absurd).

After all this my bill got generated on 12th Dec and there were these 2 charges (Rs. 180 each) for Midnight Movies for the same period (04-Dec-2016 – 03-Feb-2017). I called Idea customer care and told them about this issue and they took a complaint once again for waiver of charges. After couple of days I got a call from Idea billing department stating that these charges are absolutely correct and they will not be able to waive off them.

I am highly frustrated with Idea customer care team as they are not at all professional when attending to customers, they never pass on the call to the supervisor (no matter how much you insist on the same) and then they keep giving false commitments. I want to ensure that someone at Idea takes this complaint seriously and ensures that the charges are waived and at the same time explain to me on how a Virus can activate services on my behalf and how can we ensure that this does not happen again.

Also, the Appellate (Mr Devendra) has not replied to my email yet, instead someone else from the customer care team followed up the issue on his behalf which is not the right way to deal with Appellate complaints. If this issue is not resolved at the earliest I will put a case against Idea in the consumer court for vairous reasons and make sure a penalty is charges to them from TRAI.

Awaiting a quick response.

Scam or fraud: Axis Bank — Closed account is still accessible

Submitted by:  arvind sawla

Complaint Details:
I was an account holder of A/C No.”28607108″ which I have closed in Aug’15 but I am still receiving SMS from the mentioned account. I have also reported this issue to the branch 4 -5 time but nothing have been done.
I request you to please take the necessary actions and close the account as soon as possible.
Screenshot attached

Regards,
Arvind Sawla

Scam or fraud: Vodafone India — Vodafone is not providing the same signal quality as before

Submitted by: Vinayak Chakrabarti

Complaint Details:
I have ported to Vodafone from Tata Docomo with the expectation that signal quality and 3G would be better, but now after using their service somehow for about 1.5 yrs, I am being compelled to port to some other cellular network.

Vodafone was good some day but its not today.

Its a pathetic experience when you want to call your parents at home who are also in Vodafone network and when you call, their phone will never connect.

Vodafone suport says, sir dont worry, we have passed your grievances to our backend team and management will look into this…

I dont know if any backend team and the management even bothers to look into such issues for their customers…!!!

Location I have expereicned issues are: Vishrantwadi, Yerwada, Tingre Nagar, Viman Nagar, Wagholi, Kharadi majorly…

Scam or fraud: State Bank Of India [SBI] — Transaction Declined

Submitted by: snigdha shrivastava

Complaint Details:
On 10th December i did went to shop for buying something but the transaction was declined still i got the message from Sbi that transaction has been done.Its been a 1 week and still my money has not been auto reversed in my savings account. As i am a working individual and so it matters me a lot. Please do resolve it as soon as possible. I will be very grateful.