Submitted by: pankaj agarwal0123

Complaint Details:
Dear sir
I Bikash Agarwal having using ur service from more than 6 month and my bill has been regularly paid but from 16 Nov 2016 my plan has been changed from 604 Jalsa plan to some 299 plan for which I have no product knowledge .
And for which I am felling harassed
I have been sending mail from pankajagarwal757@gmail.com to rtlappellateauthority.orissa
They have respond me once and said me they will help me out regarding the matter but after dropping 3 to 4 mails they are cooperating.
U are my last hope plz help me out.
Contact number-9583016664

Submitted by:  Sreejish

Complaint Details:
The product I ordered on Dec 4 was delivered on 19th Dec which is highlighted as a delay and the product doesn’t even gets switched on . The order ID is OD 107770127427307000. Please make sure the flipkart has assured products or do you provide such a poor service ?
I would like to hear a solution from on a cash refund or produce exchange ASAP.

Contact @ shsreeji@gmail.com

PH : 9176474424.

Please contact me after 6p.m as I will be engaged with work rather than keeping you posted with this stupid complaint mail in wasting my time.

Submitted by:  danmani2006

Complaint Details:
Tatasky id :1195534431 complaint number:tu2qsoh due to setoff box issue due to signal problem taken the connection in 4 months back setoff box is not working customer care suggested me as free of replacement and backend they have charged 550 and disconnected my connection which having 4 months old setoff box.
Daily 30 min customer care make to wait and disconnecting the call and forcefully make me to pay the 550 rs else they will not ready to give the connection. Such worst quality of the setoff box being a customer why should suffer. Hope tatsky leaders will take the action regarding this and waiting for the helful reply to continue the tatasky.

Submitted by:  shreshtha sawant

Complaint Details:
I have made order of 955/- on clothing section while making payment through netbanking transaction failed and message displayed that “Sorry, transaction not completed try later” but still amount deducted from my account and also i have proof of transaction that amount deducted from the account. So please revert amount. I have a proof of money getting deducted.. kindly let me know if you need any other information..

Submitted by:  balaji145

Complaint Details:
Dear sir,

i lost my reliance jio modem at chennai airport, domesict today i.e 21dec 2016 around 9am while waiting at 5th gate for flight no.2491, for travelling from chennai to Indoor. i observed the lost of my device only after landing of the flight. so, kindly provide the procedure how to approach to obtain my device. do needfull

my cell no.7418701126

Submitted by: subhan2010

Complaint Details:
Dear Sir,
With Reference to my snapdeal Order No 17245166837 Dated 12 Dec 2016 which is prepaid order, which suppose to be delivered by 14 Dec 2016 as per snapdeal Gold Benefits. When i contacted to snapdeal through email as product was not delivered by even 15 Dec 2016, i got a response that the date is revised to 20 Dec 2016 without giving any reason. When i tried to reply to that mail it was shown delivery failed.
Today is 21 Dec 2016 and timing is 2200 Hrs but till now also this order is not deliver even in snapdeal website also there is no tracking record available where is this item actually available rite now. While trying to contact to customer care through email there is no response even after sending 3 remainder through mail. Snapdeal customer care is so horrible that continuously trying even after 3 days i am not able to connect them as their IVR system is such F**king which i can’t explain in words. Finally on 20 Dec 2016 i got connected with customer care executive through telephone. As per customer care executive and snapdeal senior supervisor, item reached bangalore on 19 Dec 2016 and it suppose to be deliver by 20 Dec 2016 so i suppose to wait till 21 Dec 2016.
On 21 Dec 2016, when i again contacted them (Customer care executive plus supervisor) they repeat the same language to wait for another 24 Hrs. When i asked them to cancel the order and refund my amount immediately then they said amount will refunded only after that item will received back by seller. Shocking news is that this order come via snapdeal logistic only (Third Party is not involved in it shipping) but still snapdeal not known where is that product and why logistic are not able to deliver it moreover as per customer care executive they don’t have any channel to do contact with bangalore office.
In 2014, i purchased memory card from snapdeal and after that i never purchased anything again as i know how poor service these people provides to their cusotmers. This time i got a message from freecharge regarding the offer and connectivity with snapdeal freecharge thats why i ordered this product because of freecharge and moreover i thought may be snapdeal become faster in this time period but i was wrong snapdeal never ever changed. Snapdeal is famous for lazy logistic, lethargic service, horrible customer care etc etc but still i am not able to understand why freecharge took this step to combine with snapdeal. Hey freecharges, you guys are doing very well in yours own field and why you also want to spoil your reputation too along with snapdeal. Please wake up freecharge otherwise i am also going to use yours services also as other alternate (Paytm, Mobikwik, Jiomoney etc etc) are also available in market like Flipkrt, amazon.
I am writing this email to you Mr CEO to bring a matter of failure (poor services)in your knowledge as I am really very disappointed with the services I got everytime! U can check my other order no 17373771773 dated 18 Dec 2016, which are coming from Bangalore only but still its not deliver when i asked to customer care regarding the same, they told me delivery time period is from 22 to 26 Dec 2016 so we can’t deliver it before that time period, Disgusting service provider.
i ordered Whirlpool 190 Ltrs (order no 17342178699) from snapdeal but because of their this type of behaviour i cancelled it and again i ordered it from flipkart order no OD207892086328042000 dated 18 Dec 2016 at 1825 Hrs and i got this product on 19 Dec 2016 at 0800 Hrs early in the morning and that also its under normal delivery without paying even a single coin for fast delivery. This is called service thats why Flipkart and Amazon are awesome as they are able to deliver their product in 12 Hrs not like snapdeal who are not able to deliver even the local product in 3 Days, I think EBay is also much much better than snapdeal.
Last but not the least:
(1) If you are not able to provide the service in time then please stop cheating to their customers.
(2) Wake up Mr CEO else snapdeal will also behave like Kingfisher airlines.
(3) Freecharge please stop doing business with such type of fraud company. This time i am sufferer because of you guys only.
(4) Please learn things from Flipkart and Amazon how to do business and wats the customer satisfaction.

Regards
sunil bhandari
8277369804

Submitted by: subhan2010

Complaint Details:
Dear Sir,
With Reference to my snapdeal Order No 17245166837 Dated 12 Dec 2016 which is prepaid order, which suppose to be delivered by 14 Dec 2016 as per snapdeal Gold Benefits. When i contacted to snapdeal through email as product was not delivered by even 15 Dec 2016, i got a response that the date is revised to 20 Dec 2016 without giving any reason. When i tried to reply to that mail it was shown delivery failed.
Today is 21 Dec 2016 and timing is 2200 Hrs but till now also this order is not deliver even in snapdeal website also there is no tracking record available where is this item actually available rite now. While trying to contact to customer care through email there is no response even after sending 3 remainder through mail. Snapdeal customer care is so horrible that continuously trying even after 3 days i am not able to connect them as their IVR system is such F**king which i can’t explain in words. Finally on 20 Dec 2016 i got connected with customer care executive through telephone. As per customer care executive and snapdeal senior supervisor, item reached bangalore on 19 Dec 2016 and it suppose to be deliver by 20 Dec 2016 so i suppose to wait till 21 Dec 2016.
On 21 Dec 2016, when i again contacted them (Customer care executive plus supervisor) they repeat the same language to wait for another 24 Hrs. When i asked them to cancel the order and refund my amount immediately then they said amount will refunded only after that item will received back by seller. Shocking news is that this order come via snapdeal logistic only (Third Party is not involved in it shipping) but still snapdeal not known where is that product and why logistic are not able to deliver it moreover as per customer care executive they don’t have any channel to do contact with bangalore office.
In 2014, i purchased memory card from snapdeal and after that i never purchased anything again as i know how poor service these people provides to their cusotmers. This time i got a message from freecharge regarding the offer and connectivity with snapdeal freecharge thats why i ordered this product because of freecharge and moreover i thought may be snapdeal become faster in this time period but i was wrong snapdeal never ever changed. Snapdeal is famous for lazy logistic, lethargic service, horrible customer care etc etc but still i am not able to understand why freecharge took this step to combine with snapdeal. Hey freecharges, you guys are doing very well in yours own field and why you also want to spoil your reputation too along with snapdeal. Please wake up freecharge otherwise i am also going to use yours services also as other alternate (Paytm, Mobikwik, Jiomoney etc etc) are also available in market like Flipkrt, amazon.
I am writing this email to you Mr CEO to bring a matter of failure (poor services)in your knowledge as I am really very disappointed with the services I got everytime! U can check my other order no 17373771773 dated 18 Dec 2016, which are coming from Bangalore only but still its not deliver when i asked to customer care regarding the same, they told me delivery time period is from 22 to 26 Dec 2016 so we can’t deliver it before that time period, Disgusting service provider.
i ordered Whirlpool 190 Ltrs (order no 17342178699) from snapdeal but because of their this type of behaviour i cancelled it and again i ordered it from flipkart order no OD207892086328042000 dated 18 Dec 2016 at 1825 Hrs and i got this product on 19 Dec 2016 at 0800 Hrs early in the morning and that also its under normal delivery without paying even a single coin for fast delivery. This is called service thats why Flipkart and Amazon are awesome as they are able to deliver their product in 12 Hrs not like snapdeal who are not able to deliver even the local product in 3 Days, I think EBay is also much much better than snapdeal.
Last but not the least:
(1) If you are not able to provide the service in time then please stop cheating to their customers.
(2) Wake up Mr CEO else snapdeal will also behave like Kingfisher airlines.
(3) Freecharge please stop doing business with such type of fraud company. This time i am sufferer because of you guys only.
(4) Please learn things from Flipkart and Amazon how to do business and wats the customer satisfaction.

Regards
sunil bhandari
8277369804

Submitted by:  Meenal K

Complaint Details:
My order no. BPO-20013242-201216 was to be delivered between 5 to 7.30 on 21st Dec. Now it is nearing 10pm neither the order delivered nor any update on the status given. I called up on the customer care no. 6 times in past 3 hours. Either the call is disconnected after keeping me on hold or I am told I will get call back with update which is not being done even after all this time. This order contains mainly fruits for a specific occasion tomorrow morning. If it is not delivered now it will be total waste. This kind of irresponsible and unreliable service is completely unacceptable.

Submitted by:  Pradeep Kanwariya

Complaint Details:
Dear sir I have purchased a double bad blanket from fill kart on 04 Dec 2016 order Id is OD207745624486130000 with Rs1199/- . It was delivered on 07-12-2016 by cash on delivery. On same day I returned it because I didn’t like it. So I requested for return on 07-12-2016 return id was 1020779864917901451 and pickup date was 12 Dec 2016 but product was not picked up by flip kart. So I again requested for return it and return id was 1010786722277073810 but once again this request is cancelled by flip kart. Sir I want my money back from filpkart but this company is cheating form last 20 days please help me.

Submitted by: Arry Randhawa

Complaint Details:
We took new hf deluxe bike after some days accindent happen of my bike the petrol tank fully damaged i went to hero agency and sumbit all my paper of insurance and Dl photostate. they said it will come in one week but today 2 months happen but they are not listning our complaint if i am asking for petrol tank they are behaving very bad and they are not having manners how to behave with customer please listen our complaint other wise i will do police complaint against hero my contact no is 7248102022