Submitted by: Balaji Sundaresan

Complaint Details:
The internet connection is not working for past 12 days and complaint has been lodged on 12th December 2016 and no action taken by ACT Broadband. On daily basis they only send a SMS saying that will be resolved in 24 hours but this message is being sent daily for past 10 days. When we call the company they keep the receiver down and does not work from morning 9 am to evening 8 pm. The other service provider like Airtel, Cherrinet and few others have restored the service within a day ie 13th December.
Request to take immediate action since already half month passed but still they will be charging for the full month without any deduction.

Connection in the name of : S Malini
Area of Connection : Ashok Nagar Krupa Colony, Chennai.
Mobile Number for contact : 9940106898
Account No: 1349429

Hope for this atleast ACT team will take some interest and resolve the problem.

Regards
S Malini

Submitted by: frankdesai

Complaint Details:
1) In one instance, they deducted 100/- Rs for insurance premium without my permission. On raising complain, they did revert back but not everybody looks at the statement and this bank seems to be cheating lot of people by levying inadvertent charges like this. This is serious..!! RBI needs to take action for such irresponsible and unethical behavior.
2) They made me run to home branches to make a branch transfer request and didn’t take request in destination branch which was near to my new house. Why can’t they take request in destination branch? They can but they don’t want to..!! In the destination branch, branch manager himself was making me run to get different documents, though my KYC was OK.
3) On top of that this bank has charged 115/- Rs for “Branch Transfer”. Please let me know after Core Banking implementation where does this heavy charge come into picture? I asked them for breakup explaining the levied charges and I didn’t get any satisfactory response. Their site says this charge is inclusive of postal charge. Now I don;t understand where does postal charges come into picture after Core Banking. Just scan the document and send to destination branch and by the way the postal charges are also not too high FYI..!! They are simply looting..!!
4) Their TDS deduction system also seems flawed as in one instance I had two FDs with same principal amount, same ROI, same maturity value, same maturity date but the maturity proceeds of both differed by value of ~2000 Rs though both had TDS already deducted. The clarification for the same is yet not provided by the bank.
5) They neither have efficient managers nor efficient system to convey information.
6) On branch transfer, the manager was again asking to do KYC, why do I need to do KYC again on branch transfers? I just need to give proof of address for new address, that’s it. They are really harassing their customers emotionally and financially as well.
7) To convey information to next branch to do KYC again, they changed my name in the account from “FRANK KIRITKUMAR DESAI” to “FRANK KIRITKUMAR OBTAIN KYC AT YOUR END DESAI”. Please let me know if this is the place to convey this information. I really wonder if they are really literate people doing this job? After lot of follow up they did this correction.
8) This bank does not operate as single entity even after implementation of Core Banking and asks their customers to visit home branches even for petty things like passbook update.
9) This bank acts as if it is the top authority..!
10) It charges hefty amounts for as petty things as passbook update (10 Rs), branch transfer (115 Rs), cash deposit (25 Rs). How are these charges justifiable? Has RBI prescribed these charges or RBI does not regulate anything?
11) For every small thing, they will ask you to visit branch and on the other side they don’t appreciate if somebody visits branch and ask them to do things online and use technology.
12) Does auto-renewal of FD even if no instructions for auto-renewal is given at the time of opening it.
13) Even if you give timely instruction to close the FD on maturity, they will do auto-renewal and customer need to take constant look if the bank is doing its job or not?
14) Nobody responds in this bank – starting from branch manager, associate general manager, zonal manager, general manager, chief vigilance officer, chairman.
15) It seems even RBI is not taking any action against this bank who follows lot of non-ethical banking practices.

Submitted by:  Kushalgowdakg20

Complaint Details:
I booked a memory card, 64GB order number 080467721628800 .But it’s a fake product, it won’t worth .And it is not working at all .Many of the products in book my offer which has been providing as an offer are all fake products .Don’t provide these offers without providing exact and good things .Take the product back to you and transfer the fund to my account.

Submitted by: jaiswalrules

Complaint Details:
Hi My Number is 9716924994 and my name is Rahul Kumar actually i am facing many times this problem that unncessary offers auto activated in my number which is not permit by me, again i facing this problem actually 2 days ago i have received a call from aircel/francise the voice of a boy he just said greetings me from aircel and jst confirm my number i said yes its my number and i have disconnect my call, enough !! behalf of that conversation the cce of aircel had activated a scheme in my phone which is daily deduct my 2 rs from my aircel balance and i never expect this from aircel site i jst want to say please remove this service otherwise i will remove your number from my cell phone and i will port it to any other network…

Submitted by:  joice88jyoti@gmail.com

Complaint Details:
Dear ICICI Team,

I am not at all happy with your reply, from customer point of view it not fair.

As per you saying customer to after purchasing any items from credit card we should pay bill amount and you making fool to people to selling ur credit card, i use credit card and you make the extra charge or interest to pay for this amount.

When u selling your card and saying its life time free credit card no changes on a card. Now without using credit card you make the card charges on the my Credit card, I should not pay this amount u should be given all the information as a customer point of view.

it means only for card selling purpose your showing attraction to customer and not giving all the actual information to customer if the service is not proper you are denying to provide service once your sale is finished.

Its means you are making full and what you saying its fake to customer, You should be correct your mistake and get back to your card i should not pay any your fault any amount and you should be permission to cut or debit from any amount from my personal account. IF you should be do any thing i tweet and complain in customer care site.

Regards

JYOTI SINGH
9892179025
joice88jyoti@gmail.com

Credit card No: 374742027621007

Submitted by: Dinesh Devathi

Complaint Details:
Hi –

I have paid online the premium for the invoice number-48424529 for Rs. 35, 246/-. I got the payment was succes notification and it is not reflected in the premium portal that the invoice is paid it is showing under the category yet to be paid . However my bank account was debited with the amount

Transaction details IB/INDIA/LICPGISB/HADB4990488834 and the
date is 22nd dec 2016.

Please check and get the preimum invoice updated.

Kindly treat this as URGENT.

Thanks,

Dinesh

Submitted by: Krish Sun

Complaint Details:
Hello Sir,

I have ordered a modular kitchen unit from Godrej Interio from your authorized dealer in Bangalore called Sarada Agencies.

My Order number is SAB/QTN/16-17/047.

The total cost asked from me for the modular kitchen is 183000 rupees. I have already paid amount of 90000 rupees as an advance payment.
The order was made on Nov 6th 2016. I was told that kitchen will be installed on December 3rd or 9th.

It’s been more than 7 weeks that I have not received the kitchen unit.
I have planned to do Grihapravesh Pooja for my house on Jan 14th since all my family members are available on that day.

Delay in your delivery of my kitchen is worrying me whether I will be able to go ahead with the proposed Pooja date.

Requesting you to kindly delivery the kitchen as early as possible.

Submitted by: Bablu choudhary

Complaint Details:
I bought a red rose but i was out of station so couldn’t receive my order. I requested a return of item. But on 19 December I received an email order delivered succesfully. While i didn’t receive any item. On 19 December I registered a complaint About it. But still i haven’t receive any response and not even my payment back. My order id is 1714002706.

Submitted by:  anusha1194

Complaint Details:
Im getting calls from a no 8328551151 speaking vulgarly.i have requested him not to call again and blocked his number still he is calling from diff diff numbers. my brother has spoken to him he said that said he is doing time pass with girls and disconnecting my brother call . please take action on such persons as im not the only one who is facing problem by his words. and make him not to call any other girl for time as we are not meant to do time pass

Submitted by: Shiv Sengar

Complaint Details:
I was ordering multiple products on 21st December 2016 night and due to some reason, transaction was failed.
I received message that Rs. 3063.95 INR is deducted from my account. When I saw in Jabong app, the order status was failed.

I have not received any message from either my bank or Jabong that the amount will be returned.

Simply I want my money back.

Please do needful ASAP.