Submitted by: sam saji

Complaint Details:
I would like to inform that one of my pants is missing…order id is as follows :17369126151.i want to return but delivery boy is not accepting it . …pls provide a solution…i ordered totally 5 pants as 3 in one order and 2 in the other…but as for the order id provided where it was supposed to have 2 pants -it have oly one…pls allow me to return the 4 pants and get me a refund or replacement…dnt be in the group of UNTRUSTED shopping sites, SNAPDEAL…dnt degrade down to that level…do solve my problem…and

Submitted by:  Ashvin Godhaniya

Complaint Details:
I have ordered two Lenovo A850 4 GB Black smartphone on 12/12/2016 from surpluss.in

My order no. 12551483445 and 12551483446 are not received till date.

Payment is paid in well advanced for both order.

I have requested for cancel one order because it is duplicated by mistake by pressing F5, but there is no response of my mail from customer care.

Submitted by:  Anisha Marotkar

Complaint Details:
Amount deducted 692Rs but Payment unsuccessful while paying postpaid bill throgh Airtel App

Payment unsuccessful for no:- 9890936782
my secondary mobile no for contact: 9960449653
transaction id: 16122377641
I got the message: Bill payment of Rs 692.0 has been initiated towards your airtel mobile 9890936782. Txn ID: 16122377641. Please keep this Txn ID for future reference.

Date & Time of Transaction:- 23/12/2016 at 7:43PM

Please initiate my refund as soon as possible

Submitted by: Anisha Marotkar

Complaint Details:
Amount deducted 692Rs but Payment unsuccessful while paying postpaid bill throgh Airtel App

Payment unsuccessful for no:- 9890936782
my secondary mobile no for contact: 9960449653
transaction id: 16122377641
I got the message: Bill payment of Rs 692.0 has been initiated towards your airtel mobile 9890936782. Txn ID: 16122377641. Please keep this Txn ID for future reference.

Date & Time of Transaction:- 23/12/2016 at 7:43PM

Please initiate my refund as soon as possible

Submitted by: rajeev785

Complaint Details:
Sir, there is a preview sale in the spykar clothes, a message send to me by spykar that special offers for actifclub members and they send a coupon to me and get extra 10% discount but when i purchase the clothes they gave me only 25% discount …so its humble request to u that take action on this .code send to me are—Flash 38821461196 what is the meaning of that code…

Submitted by:  shailley baruhee

Complaint Details:
I have a complaint about axis bank branch, connaught place, p block ( new delhi) . I had gone to this branch on 19/12/2016 for depositing my old currency notes. I had my university exams till 19 th of December because of which I could not deposit the money earlier. At the bank, I was told that my pan card and phone number was not updated to my account. The phone number registered was that of reliance mobile which is out of use now and hence does not work. So, I had submitted the form for updating my pan card and phone number along with the self attested photocopy of my pan card in the same branch I.e. in axis bank, connaught place branch ( P block), New Delhi on the very day I.e. 19/12/2016. I was verbally assured that it would be updated within 48 hours by a staff member but it has not been updated till date. A lot of inconvenience has been caused to me because of this. Since my vacation had started from the next day I.e. 20 th of December and my tickets had been booked earlier, I was out of Delhi and could not go to the bank again. Despite being assured that the update of my pan card and phone number would be done, I has not been updated even after a lapse of 96 hours. Ultimately I had to deposit the amount in my father’s account in some other bank.

Submitted by: Vamsi Tanakanti

Complaint Details:
On 01.12.2016 is when i saw a product ‘ Paws for a cause printed stainless steel anti skid food bowl Red-1600 MI’ sold by pet world. which is a food bowl for my beloved pet and ordered for it by paying money online. This costed me 178.92 rupees due to some offer. On 07.12.2016 when I called customer care seeking for help where they informed me that the order got cancelled by the seller due to out of stock and the refund has been initiated.

They asked me to place an other order by assuring me that i will get my product and credited 50 rupees for the inconvenience caused.

Then when i checked for the bowl again on 15.12.2016, the price was way to high but however I wanted the bowl I placed the order again. This also got cancelled without my intimation on 20.12.2016 singing the same old song.

PS: When the cancellation happened for the first time, I clearly mentioned to a customer service agent that if the order goes cancelled again, then I would like the product to be free as it is not my problem and the agent AGREED for the same.

When I called the customer care I spoke with many agents like pradeep, joe etc who assured that this will be escalated to the leadership team and finally when I called back, I was transferred to a useless female called Poonam from leadership team who took all my order details and hung up the call which is awful.

Amazon being a customer centric company I spoke to many associates having a hope that they will resolve my issue but all they spoke was ‘I am sorry i will give you 100 rupees for the inconvenience caused!!!

I mean i am not begging for the money! I am asking for justice. To get a product I had to wait for a month and they just hung up on me when i am talking over the call!

SUCH A SHAME! Please someone do he needful.

Submitted by: Azhar Ali Chauhan

Complaint Details:
Placed an order for laptop on 28th November. Item was shipped by seller on 1st December. Delivery deadline was 10th December. Product couldn’t be tracked online and neither seller nor ebay helped me in tracking the item. When wasn’t delivered by 10th, I claimed for refund. However, 3 days after deadline, i.e on 13th December, product was delivered. It wasn’t the same product I ordered. It was an older model with inferior specifications and that too a faulty one. SO SELLER DELIVERED AN ENTIRELY DIFFERENT PRODUCT, 3 DAYS AFTER DEADLINE AND THAT TOO A FAULTY ONE (NO POWER ISSUE). Complained to grievance department. Was asked to ship back the item myself and was assured that shipping charges will be reimbursed and paid amount will be refunded once the product is delivered to seller. Shipped back the item on 14th December, delivered to seller on 16th December. Neither shipping charged reimbursed yet nor my money refunded.

Submitted by: omkar raja

Complaint Details:
I transfer money from my oxigen wallet to bank account. it show transaction failure but money is detected from my oxigen wallet.i try mony time to call oxigen wallet custmer care but not able to contact. i transfer money Rs400 +Rs12(surcharge @ of 3%) on 11/12/2016 showing transaction failed (tarnsaction id 82478771011481407915) on bank of sbi account but money is detected from my oxigen wallet account and not transfer to bank account niether refund. please solve this problem

Submitted by: ??????? ????????? ??????

Complaint Details:
Repected sir
I mahendra govindrao deshmukh m. A. Marathi second years student i admmission to dated 30/08/2016 online but i canced this admmission online but fee debited in my account rs 4000. This fee paid in net banking.in bank statement refenrnce is to transfer to online payment 10245444841 gbom4715337523 transfer to 60037971586 bomonline please return my fee