Submitted by: Surjeet Bedi

Complaint Details:
I’m not at all satisfied by Fiitjee Amritsar’s head Mr.Dinesh and their receptionist Ms. Madhvi. Their way of speaking is really bad and unethical.
They dont treat the students and parents well. Before admission they treat you good but as soon as you enrol your child they show themselves out.
Many times my ward has been refused to give exams or notes because they dont want to an extra photostate. They send important messages regarding timings and schedule on whatsapp and that too at the last moment.
Please give it a thought
Regards
Surjeet Bedi

Submitted by: kamalsil

Complaint Details:
Hi,
My customer id is 36581237.
This is regarding the poor customer service of Videocon D2H. I have upgraded my existing SD STB to HD. Initially when I raised the request for this upgrade, they told that it would be installed within 48 hrs. They had taken 10-12 days to install the new STB. I had to call them so many times for this installation as they do close requests without even solving anything or informing to customer! It was a surprise to me! Now I am in similar situation with the STB and remote. After they installed the new STB, from very beginning the remote was not working properly. So I called them on 27-Nov and registered one complaint and they told that this would be solved within 24 hrs. Then nothing happened. So I called them again on 10-Dec. They told that previous request has been closed! So they raised one more complaint with a same commitment that this will be resolved within 24 hrs. Now the remote is not working at all! I am not able to view any channels for last 3 days.
I want immediate action on this. Their customer service is very bad. They always take complaints, but then nothing happen. And my question is how do they close complaints without solving those?

Submitted by: kamalsil

Complaint Details:
Hi,
My customer id is 36581237.
This is regarding the poor customer service of Videocon D2H. I have upgraded my existing SD STB to HD. Initially when I raised the request for this upgrade, they told that it would be installed within 48 hrs. They had taken 10-12 days to install the new STB. I had to call them so many times for this installation as they do close requests without even solving anything or informing to customer! It was a surprise to me! Now I am in similar situation with the STB and remote. After they installed the new STB, from very beginning the remote was not working properly. So I called them on 27-Nov and registered one complaint and they told that this would be solved within 24 hrs. Then nothing happened. So I called them again on 10-Dec. They told that previous request has been closed! So they raised one more complaint with a same commitment that this will be resolved within 24 hrs. Now the remote is not working at all! I am not able to view any channels for last 3 days.
I want immediate action on this. Their customer service is very bad. They always take complaints, but then nothing happen. And my question is how do they close complaints without solving those?

Submitted by:  vipin mundra

Complaint Details:
We had ordered a Paneer Vegorama pan pizza and it had foul smell. We contacted the staff and reported the same issue. A delivery guy came and told to meet the manager. After going to the same store along with the delivery guy, the manager was extremely rude to talk to and was telling us to prepare the pizza by ourselves. If we are to prepare the pizza by ourselves, why are they even providing the service. The manager was unapologetic even at the end of talk. Further to mention, the pizza was not eaten by any of the staff and they were not ready to take the responsibility for the same. If such rotten ingredients are used in pizza, it could cause someone serious health issues and could bring bad name to the company name.

Date of incident: 25th Dec, 16
Pizzahut Devyani International Ltd, Mira Road (East)

Regards,
Vipin 8097621819

Submitted by: Earthyworthy

Complaint Details:
Rs. 6, 500 was added in the account wallet and as it could not be transferred to the bank account where I was supposed to send money, the money remained in the wallet, where there was an option of sending the money back to the bank from where it was debited.

This all happened on the 17th of December, 2016.
Now I have already sent PayTM an email through their app explaining whatever happened. There was no reply to that email saying they got it or would surely resolve it. I have been calling them but all I can hear is the automated machine which says they will call back. But no email or phone call.

Wallet TXN: 4615853761

Submitted by:  Sasikumar Sambath Kumar

Complaint Details:
My citibank credit card was fradulently used by miscreants. I had spent more than 30 min. to raise my grievance to a citiphone officer in Chennai, IVRS said all the officers were busy!
After several attempts, I could place my complaint at mumbai no. 022 26815676. On 18.12.16, an officer in Mumbai told me that my grievance had been forwarded to the “Dispute Team” & would get a call in the next 48 hours.
No call came from citibank.
I had escalated my grievance to Anna Salai Office on 22.12.16 & submitted a written complaint in person. I was told that I’d get a call in 24 hrs.!

7 days gone but nobody ever called from Citibank!
Citibank proudly claims that it is over 200 years old & it never sleeps!

Seems like the Citibank is too busy that it has no time to address it’s customer’s grievance!

Sasikumar.S, Chennai 56

Submitted by:  Shrenik gandhi

Complaint Details:
We visited Star Hyper Bazaar, at Korum Mall Thane and did a shopping. When we reached the billing counter, it was terribly crowded and there was some problem with swiping of debit/credit cards due to some server problems
(11th December 2016).

When first time we swiped our debit card, the transaction was not completed (Time 5.41 PM) as per the billing clerk and again the billing operator made us swipe the card again (Time 5.43 PM).
However, both the time the payment was taken by Star Hyper Bazaar, ( Rs. 853.30) and we had received SMS from bank for these both payments and our account was debited twice. When we contacted our bank they had confirm that the payment is taken twice by merchant banker.

When we again contacted the Star Hyper Bazaar, there is no proper reply and we lost our money due to their fault. The moment it was happened, I complained to the Star Bazaar, Manager, ( With great difficulty and nearly wasting an hour), who gave us in writing that if amount is not refunded in 72 hours, The Star Bazaar would refund the same.

We contacted star Bazaar, same Manager, after a week and again complained verbally, but they were reluctant to take any action. I have collected a statement of my Bank, where in twice the money is debited..

I request you to take a suitable action and look in to matter and refund our said amount. Instead of we go digitally, we are loosing the trust in the system. For Star Bazaar, they got money twice and enjoying where as, consumer is suffering. I request you to look in to the matter, and take a suitable action and refund our money with our hardships in this matter.

Submitted by: Karan Motwani

Complaint Details:
We have order a pizza having invoice no. is DPI66182/2016-2017/61721 from Jubliant Foodworks ltd pallav char rasta ahmedabad . Before buying the pizza we have inquired about the NEARBY GIFT COUPON CODE having flat RS 100 Off and the representative has said that the said coupon is applicable on the home delivery. Delivery boy also accepts that coupons . After 30 Min of delivery when we have ate the pizza they have called us and said that the coupons are not valid, and valid for online only . On argument with them an employee ( Mr. Adarsh Dixit ) has said that if we don’t pay then they cut the salary of the pizza boy. For evidence also we have the call recording with us to make them feel guilty.

Submitted by:  Raghav Bawa

Complaint Details:
Sir, i raghav bawa have compained about paytm thrice to its customer care email id. This is my second time i am on this page but still nothing is getting worked out . i got a call one said refund will be added other call told me that its been initiated . They all are making a fool of me everytime they call me with a new explanation . the amount is 5000 and its big enough for me to crib the hell out i have given the screenshot as well as other required documents too but still nothing . i repeat NOTHING FROM THEIR SIDE. just a call and thats it . i HIGHLY RECCOMEND TO LOOK INTO THE MATTER ITS HIGH TIME NOW .

RAGHAV BAWA
85880395489

Submitted by:  Raghav Bawa

Complaint Details:
Sir, i raghav bawa have compained about paytm thrice to its customer care email id. This is my second time i am on this page but still nothing is getting worked out . i got a call one said refund will be added other call told me that its been initiated . They all are making a fool of me everytime they call me with a new explanation . the amount is 5000 and its big enough for me to crib the hell out i have given the screenshot as well as other required documents too but still nothing . i repeat NOTHING FROM THEIR SIDE. just a call and thats it . i HIGHLY RECCOMEND TO LOOK INTO THE MATTER ITS HIGH TIME NOW .

RAGHAV BAWA
85880395489