Scam or fraud: Calcutta Electric Supply Corporation [CESC] — Recurrant non delivery of monthly electric bill hard copies by cesc courier

Submitted by: saibal basu mallick

Complaint Details:
REF;- CUSTOMER ID-48000270784; CONSUMER NO.-48163059004

The cesc courier, has not been delivering, or erratically whimsically delivering electric bills, to my letter box at home.

There is noway to contact the CESC designated courier cosmopolation, since their phone is unresponsive.

This is a sheer dereliction of duties, and lapse on the part of cesc kolkata

It is incumbant on the part of any utility consumer service, to provide paper bills, until and unless a consumer opts to deny receipt of the same

Scam or fraud: Calcutta Electric Supply Corporation [CESC] — Recurrant non delivery of monthly electric bill hard copies by cesc courier

Submitted by: saibal basu mallick

Complaint Details:
REF;- CUSTOMER ID-48000270784; CONSUMER NO.-48163059004

The cesc courier, has not been delivering, or erratically whimsically delivering electric bills, to my letter box at home.

There is noway to contact the CESC designated courier cosmopolation, since their phone is unresponsive.

This is a sheer dereliction of duties, and lapse on the part of cesc kolkata

It is incumbant on the part of any utility consumer service, to provide paper bills, until and unless a consumer opts to deny receipt of the same

Scam or fraud: Micromax Informatics — Micromax Canvas 5 e481 Issue

Submitted by: Sreeraj Ñair

Complaint Details:
I lost my phones on/off button with one month of purchase.. On 20th Nov I buy this phone and lost on/off button on 20th Dec 2016. I went to service center and repaired it by paying 250 rupees.. On the same day again I lost my on/off button. I want it to be repaired as soon as possible and now I am not going to pay again for this phone.. Please revert back..

Scam or fraud: Snapdeal — Printer Samsung multifunction3401

Submitted by: IDEA4URINVESTMENT

Complaint Details:
I booked Samsung multifunction 3401 printer with snapdeal and did an online payment of 6570 on 07 Dec 16 .
That day I was confirmed that my order will be delivered to me on 14 Dec 16.
But till now I have not received my order . On 24 Dec I received mail that My order has been cancelled. This is totally fraud company.
They kept my money till 20 days and until 25 night I have not received any refund.

Scam or fraud: Vodafone India — Misleading / Misguiding the customers

Submitted by:  chandra_bose

Complaint Details:
I have had a very bad experience with the Telecommunication Giant Vodafone.
My billing cycle has a limit of 5gb 4g data however this month the billing cycle showed that the limit has been increased to 15 GB in my mobile app. hence I started to use my Internet more freely. however when i reached the 5gb i got a message which showed that my 4g data has been exhausted. when i learned this i immediately called the customer care number to check on this. I spoke with Abhilash on customer care number 198 and he highlighted to me that the information shown on the app is incorrect and my limit would be 5gb only and 10gb additional is wifi data. i was shocked to hear this i mean what is the use of 10gb wifi data on a cell phone and moreover it was nowhere mentioned on the app. when i put this question infront of him, he said “there is an issue on the app on which we are working on and hence is wrongly mentioned on the app”. I mean a company like Vodafone cannot make a necessary change to their app rather than misleading their customers. he registered my complaint and promised me a call back by the concerned department.
I got a call from 02271637031 where the representative was very rude on the call, he had a casual attitude and was least bothered to address my concerns and was not at all helpful. I had to explain him the whole story again and when I asked him is there any resolution to this he said there is no resolution to this and you will have to pay for the extra data you used post your 5gb limit.
There is a word called “customer Experience” which I think Vodafone as a brand should focus on rather than misleading their valuable customers by just focusing on making money.
I will have to seriously rethink whether I would want to continue with Vodafone anymore or not.

Scam or fraud: Paytm Mobile Solutions — My money got deducted but recharge unsuccesfull never got the money back

Submitted by: Priyankachoudhary

Complaint Details:
Hi my name is priyanka my no is 9711464597, on 6/12:2016 i was recharing my pattm wallet with Rs8000 i did it twice that is 8000+8000 once the recharge was uncessful and the money got deducted from my bank account i never got the money bank till now 8000 means a lot to me so please return my money
Bank is saying money is with paytm so please i hope u understand
Return my money

Scam or fraud: Mahanagar Telephone Nigam [MTNL] — Landline telephone dead from last 3 months

Submitted by: Nizar Dudhwalla

Complaint Details:
Dear Sir,

I have the above mentioned landline in my house at Bandra west, (near meheboob) studio and I am using this line since more than 20 years and my mode of payment for this line is ECS directly through my bank account from last almost more than 15 years, now as I am out of India my flat was rented and when I came on vaccination to India I found my land line is not working.

Please look in the matte as I need my this land line to start immediately as all my contacts and relative have my this landline number if any charges are there please deduct from same bank account from which my all bills of telephone are deducted.

Thanks and awaiting your prompt reply.

Regards,

Nizar Dudhwalla.

Scam or fraud: Hero Motocorp — Unacceptable bike servicing experiance

Submitted by:  Umesh Asodekar (Umya)

Complaint Details:
Incident date: 08-12-2016, Invoice no / date: 11434-03-RINV-1216-7176/08-12-2016 16:04:50, Job card no: 11434-03-RJC-1216-7039

I have done servicing of my bike in Navdeep Motors, Ulhasnagar, Thane having TIN no: 27350146662V. Which is authorized Hero Motor Corp service center.
I am very disappointed after I have collected my bike from this service center and I strongly say that the service center has not offered the service which is worth the money i have paid.

There are 5 faults that I want to highlight and observed after i collected my bike.

1. Petrol level reduced from half of tank capacity to reserve level which is unacceptable loss on petrol nearly about 300 rupees. I have no proofs of petrol level before i submitted my bike but Yes i am sure about this tank is halfly filled before.
2. After installing petrol pipe, clip which is suppposed to be fitted to hold pipe tight and intact was not present, which is resulted in petrol leakage and this may be resulted in catching fire and accendent to myself in future.
3. Engine oil leakage. I have observed oil leakage from engine which is because of visor used is low quality or may not be taken into care to change if already damaged. this may have resulted in slipping bike in middle of road or damage to piston if engine oil level has got low.
4. Broken lock which is present under pillion seat. This lock was in good condition before i have submitted my bike for servicing. but after servicing i have found that lock is in broken condition and not informed to me about this. which is shocking.
5. Wheel alignment has not done properly. I can feel tyre is getting touch to something and making vibration and sound.

I have informed this faults to supervior, But only petrol clip problem is resolved.
I dont say problem never appears or mistake never happens from service centers and employees working their.
But my point is please provide service which is value for the money custermer pays.

I need explanation why this things are happpend and who is responsible for this poor service.

Also providing invoices and bills for servicing i have done. I request to please find upload images.

Thanks and regards,
Umesh Asodekar

Scam or fraud: Paytm Mobile Solutions — Money sent but received to other PAY TM wallet

Submitted by: harpreet Singh sukhija

Complaint Details:
Transferred amount of Rs. 3000/- from my ICICI bank account bank txn id is 8576055420663530 through my PAYTM wallet registered mobile no. Is 7814303479 wallet txn I’d is 4650042449 to other PAYTM wallet registered no. 9814286186 wallet txn I’d is 4650042581 dtd. 18.12.2016 time 6:42AM but till date amount is not transferred to his PAYTM wallet or not refund to my PAYTM wallet.

Scam or fraud: Inox Leisure / Inoxmovies.com — Booking details not received and people at so called office are nt able to travk the same

Submitted by: Raj Greeshma

Complaint Details:
For the trailing mail booking i did not receive confirmation from inox via mail or message.when i went to thater showing this mail they are also blabbering my show is at 10:15 today for 2.You must be able to track down the details to me.I went twice to the theater and their actions are pathetic . All i have is a transaction succsfull mail from citrix
Also mailed to contact@inoxmovies.com

But no response