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Scam or fraud: Unable to use 3g data in Idea

Submitted by: Sagar

Complaint Details:
I did recharge as per the offer given to me of Rs 141.Now the balance shows me the 3g data but actually I am unable to get 3g speed.Insted network gives me 2g speed only.Customer care is not giving me the proper answer.

Scam or fraud: Unsatisfactory to xolo mobile company

Submitted by: Rasilaben

Complaint Details:
मैने amazone के मारफत xolo era x मोबाईल खरीदा है. जीसका चार्जिंग रा शोकेट खराब था ईसलीऐ मोबाईल चार्ज नही हो रहा था. सो मैने ऊसे रीपेरींग के लीऐ नोकरी से छुट्टी ले कर दुर के गाव जहा पर xolo का सर्विस स्टेशन है वहा नडीयाद मे जा कर जमा करवाया, लेकीन सर्विस स्टेशन पर ऊसे अच्छी तरह से रीपेर न करने की वजह से मेरा मोबाईल और ही बीगड गया. कंपनी को कम्प्लेईन की और ईस तरह कंपनी ने मुजे धटीया माल बेचा जीसे बार बार रीपेर करवाने के लीऐ बारबार नौकरी से छुट्टि ले के खुद का बस के कीराये का खर्च करके दुसरे गाव के सर्विस स्टेशन जाने मे बहोत परेशानी होती थी. और ऊपर से सर्विस स्टेशनवाले ऊसे अच्छी तरह से ठीक से रीपेईर भी नही करते थे. ईसलीऐ मैनै कंपनी को मुजे बेचा गया ये डीफेक्टिव मोबाईल रीप्लेस कर देने को या तो रीपेरींग के लीऐ बारबार दुर के गाव के सर्विस स्चेॉशन जाने के आने जाने का खर्चा मुजे देने की बीनती की. लेकीन कंपनी ने मुजसे कहा की” आप फीर से ऐक बार ईसे सर्विस स्चेशन जमा करवाईऐ, तब ही हम ईसे रीप्लेस कर पाऐंगे”. ईसलीऐ मैने ईसे दीनांक ४/११/१६ को xolo/lava service station- junagadh मे जमा करवाया दीया है, लेकिन मोबाईल जमा करवाने के बावजुद कंपनी न तो ईसे रीप्लेस कर रही है और न ही ईसे रीपेरींग के लीऐ सर्विस स्टेशन आने जाने का खर्चा दे रही है. ईसलीऐ मेरी आपसे बीनती है की आप ईस के लीऐ कार्वाही करे की xolo company मुजे बेचा गया जीफेक्टिव मोबाईल जल्द से जल्द मुजे रीप्लेस कर दे या तो ईसकी किंमत वापस करे. Note. मेरा मोबाईल 8/11/16 से xolo/lava service station- junagadh मे है, मेरे पास नही है. With a hope of favor. Thankung you.. Yours faithfully, Rasilaben

Scam or fraud: Surrender of MTNL landline telephone

Submitted by: Arun Kumar Kulshrestha

Complaint Details:
Sir, this is to inform you that I have surrendered my land line telephone no- due to shifting of my home from vasant vihar, air india colony to sector -12 dwarka, new delhi in the month of july but I could not get the refund of the same till now after repeated request in your chankay puri office and vasant vihar office.I have deposited all the documents and telephone set since long back. Nobody is ready to tell me about the latest position or status in your both offices. I have completed all the formalities on 23rd of july and I want to know that how much time you will take to refund my money. So please do the needful at the earliest in this matter. Thanking you. Yours sincerely, arun kumar kulshrestha, telephone no.-26143776,(surrendered on 23rd july mobile no- c-87, sector-12, lot no.-19 kunj vihar, cghs, dwarka, new delhi-110075 my old address is as follows b-2/13, airindia colony, vasant vihar, new delhi-110057

Scam or fraud: Sms alerts and mail id activate

Submitted by: Rajneesh Sinha

Complaint Details:
Dear sir, Mai 3 mahine se preshan hu mera mobile no activate nahi kiya jata hai bar bar bola jata hai Ho jayega lekin Hoya nahi hai mujhe balance janne me paresani ho rahi hai . Please hame help kare

Scam or fraud: TIKONA – Fraudulent and harassment calls on a baseless demand notice

Submitted by: M Jha

Complaint Details:
TIKONA was installed at my parents place a few years back. Use rid-1101598646. All was okay for sometime and then connectivity and speed related problems started. Cusomer care executive was as usual late and often filled with excuses of tower issues, satellite and what not issues. Anyhow, situation became worst and since November situation became bad to worst. In the meantime, late fine was also added in the bill for no reason or fault of ours. It Was told and assured that same shall be reverted in subsequent billing cycle. It didn’t happen, instead the late fine kept on being added. Payment was done but excluding the late fine amount. Records of all the correspondence done for which no response was ever received can be produced if required. Even the customer care executives know 2 only things – sorry+thank you and disconnecting the call. It’s highly irritating. Meantime, last payment Was made in Feb-2016 and Frustrated, request for disconnection was made. No response. few months later a demand notice was served to which I replied promptly but no response from Tikona. Also forwarded emails to the senior official but still no response. And now these collection agencies posing as lawyers, etc are calling and threatening. These fraud callers threatening and talking in a horrible tone is illegal and is just not acceptable. This amounts to extortion under law, for who-so-ever it may be. Can anyone help resolve this issue please?