Submitted by:  phebbar

Complaint Details:
Hi,
I paid for a ola ride and paid using ola money. the coupon was applied for the ride but the driver refused to come and I had to cancel the ride. ola charged me 50 for cancellation, but refunded it promptly.
the second driver came but ola chrarged me peak charges at 0730 in the morning on a Saturday. I was to get some 100 rs cashback for the first two ride. I presume ola is compensating for this 100 rs cashback by ensuring that the ride always with peak charges. how can you have peak time at 730 in the morning and that too on a Saturday!! double whamy: ola never credited the 100 rs back saying that the code “cashless” was not applied. so in effect I ended up paying peak charges and dint even get the rs 100 cashback. feel swindled now. I might as well use paytm.

Submitted by: anjali12345

Complaint Details:
Please test the contents of Kurkure and its effects on human body .Is it Safe to eat it ? Also please check if any combinations like Kurkure /Eno or Kurkure/cold drink are fatal /damaging for human body.Also any effects on kids ( Upto age group 14) should be tested separately since they are the once who are not aware of/can not control their desire for such edibles.

Submitted by: damjas

Complaint Details:
Hi

We had got our Kent RO serviced two days before Diwali 2016…that is on 28th Oct 2016. Some parts of Kent were also replaced and the total bill was around Rs3600 which was paid in cash by us then and there.

Since the Kent was giving problems I had raised a complaint at the customer care number 9990654321 which usually a woman answers. She said she will send a Kent Dealer Mr Rohit to take a look. Mr Rohit came and did the needful. But when we asked him for the bill he refused that Kent does not give bills anymore (which seemed weird to us) and that it is Kent policy now to email the bill to the customer. Since Oct 28th, 2016 till date I have made numerous phone calls at the customer care where the same lady keeps assuring me that I will get the bill. She keeps coming up with excuses that due to holidays or weekends or the person who was assigned this job is unwell etc it is being delayed.

My question is when we paid 3600 why are we not getting the bill. Tomorrow if the part that was replaced in Oct gets damaged during warranty period what proof do we have that it was repaired in the first place? Also as a customer it is our right to get the receipt for what we paid for.

Submitted by:  deepaktondle

Complaint Details:
Hi,

I have been applied an extra tax(TRFD) of 914.95 on my credit card payment still I paid the bill on due date. The Due date for my credit card payment was 1st Dec 2016 and I paid the bill on the same day still the bank has charged me the extra tax on the payment. I am not understanding why the bank has charged me this tax as I have done my payment on the due date. Can you please help me out in this situation

Submitted by:  metalrock77

Complaint Details:
1.) 30th Nov – i get a message at 17:53, that i premises was closed (interestingly my premises happens to be Ivy Apartments and not a Bungalow which was found locked. We have a guard room of 5 guards with a register which is 500metres from my house. they seem to have never called us and neither remember any courier which was refused back.

2.) 1st Dec – i get a call at 18:16pm from 7290032227 (and truecaller show delivery man), as i was driving i missed the call. then i stopped the car and called on this same number 10 times between 18:18 and 18:25 only to be disconnected each time by the person on other side.

3.) Then i called up the call centre at 18:55 and spoke to Call centre executive who informed me that “Firstly sir your house was not traceable, secondly you never picked up the phone” to which i narrated the whole story above and asked him “How could 1st day my house be locked and second day untraceable”.

Anyways leaving it to you guys !!! but i think Blue Dart has become worse than many local couriers. Full address of the most high end apartments given and they are unable to trace.

Please introspect on quality of recruits you are doing.

Submitted by:  A. Vohra

Complaint Details:
Please note the following:
1. On December 1, 2016 I had booked a ride from Lower Parel, Mumbai to Lokhandwala Complex in a Micro vehicle at 06:09 PM.
2. The vehicle arrived at 07:09 PM.
3. The driver, against my advice, decided to take the Milan Subway route. I had told him that the traffic is very heavy in Milan Subway and time taken would be more. But he paid no heed to my advice.
4. The total amount billed was Rs. 712.00p which I paid. Today the bill generated shows as follows:
a. Base fare Rs. 55.00
b. Distance Fare 1st 20 kms Rs. 120.00
Last 0.6 km Rs. 7.20
c. Ride Time Fare for 118 min Rs. 118.00
d. Fare increase Rs. 360.24
e. Total Fare Rs. 660.44
f. Taxes Rs. 51.52
g. Total Bill Rounded off Rs. 712.00

You are requested to clarify the following :
1. Why was the grade of vehicle changed from Micro to Mini without my
consent.
2. The total of (a), (b), (c) & (d) is Rs. 605.44, and not Rs. 660.44.
3. The taxes applied rate is not mentioned.
4. No information was given regarding fare increase which was done
arbitrarily.
Please note that I have been overcharged on 2 counts – (1) Change of grade of vehicle and (2) Total fare more by Rs.55.00.
You are hereby requested to arrange for the refund the excess amount, in cash, at the very earliest.

Regards

Anil Vohra

Submitted by:  swatikumar

Complaint Details:
I invested with birla power in 2012 for 36 months options, its got mature in 2015, but till now i dont received my principal amount of my fixed deposit, kindly look in to the mature in urgent basis, due to old age i require my money back due to my personal needs, so look in the matter & resolve the same my fdr no is-0030748.
kindly look in the matter & help to resolve it.

Submitted by: Right to fight

Complaint Details:
Hi sir/mam we want to withdraw amount of Rs.2.5lakh for my brother marriage but manager refused to give us limit by bluffing something and it is order passed by government to give withdrawl limit for the marriage purpose so request you to give me tha withdrawl limit in icici bank as soon as possible thank you in advance.

Submitted by: swatikumar

Complaint Details:
I invested with elder pharma in 2012 for 36 months options, its got mature in 2015, but till now i dont received my principal amount of my fixed deposit, kindly look in to the mature in urgent basis, due to old age i require my money back due to my personal needs, so look in the matter & resolve the same my fdr no is-c71099.
kindly look in the matter & help to resolve it.

Submitted by: Siddharth8871

Complaint Details:
Sir, i am a resident of gali no 13 mandoli extension shahdara delhi 110093 . This is to inform you that in our area(gali no 13) there are people who have extended their shops on roads ( main road) illegally due to which we residents are facing a lot of problem . A major problems like accidents are happening day by day. These people had put their things on road due to which area of road is decreased and no vehicle is able pass . Please sir help us