Submitted by: Priyanka A
Complaint Details:
Hi Team
Im highly dissapointed by the service offered by Naturals nagerkovil chettikulam branch. Below are the complete details of what had happened.
My marriage held on sep 4th in Nagarkovil. Since Im residing in chennai I booked for the bridal makeup through phone. So from that day I booked I used to converse with lady named Christy in Naturals.
I booked for kryolan makeup. So I clearly communicated with Christy that I need the kryolan make up, Hair Do ( jada will be bought by beautician) andSaree drape.
So I spent 3500 for jada rental jewellery and 2500 for jada flowers that was brought from Thovalai. Which was of total waste and not able to use the flowers and rental jewels for my marriage. Im totally dissapointed for that happenned for me which I did not expect from Naturals Parlour. I Trusted naturals service so much and I booked maturals for my marriage make over.
Christy have not communicated my expectations to the beautician. And I got to know from the beautician that she have not instructed the beautician to bring kryolan product and jada hair. Since it is very last time and early morning Im not able to do anything.
I have raised the complaint to the manager of Nagarkovil Chettikulam Branch. But he has not taken any action on this and not responding for my compliant and messages.
Below is the phone number of the manager.
9486114083
So I want Naturals to take action on my Issue and refund my money back.
Thanks and Regards,
Priyanka