Submitted by: Aditya Gangannavar

Complaint Details:
Hi..I want to return the shoes which I had ordered from vefro.com because those shoes are nt of my size. I had already sent them the request regarding this ..but I have got no response yet .. the shoes I want is (9)..and the shoes which they have delivered is (10), I had even tried to come in contact with the company but there are not many ways u can come in. Contact with them so by somehow I got their office number and even der when I called they didn’t answer to the calls!! This should be stopped or else people will start loosing faith on all the struggling e commerce company..just because of 1 company

Submitted by: Aditya Gangannavar

Complaint Details:
Hi..I want to return the shoes which I had ordered from vefro.com because those shoes are nt of my size. I had already sent them the request regarding this ..but I have got no response yet .. the shoes I want is (9)..and the shoes which they have delivered is (10), I had even tried to come in contact with the company but there are not many ways u can come in. Contact with them so by somehow I got their office number and even der when I called they didn’t answer to the calls!! This should be stopped or else people will start loosing faith on all the struggling e commerce company..just because of 1 company

Submitted by: Ridhi jain (khushi)

Complaint Details:
I have ordered two dresses from your company.. both having the suze problem. so one i opted for exchange and another for return.
one guy came from NUVO Ex and took my both dresses, the exchange n return one.
now another guy came and asking for the echange product. i showed him the receipt that i have already gave my two dresses. now they are not giving me the product.
kindly please look into the matter. and this the last time that i am ordering from your site.
i will keep in mind to not order from your site again.
refund my money back for both dresses.

Submitted by:  Anki_1992

Complaint Details:
Ordered items worth rupees 1900 on 22nd November 2016 but none of the items have been delivered till date. The site claims to be delivering items within 3-21 days. It has already been more than 3 weeks now . I did not get any mails or messages regarding shipping of the items as well as no calls from any delivery person too. I want the refund to my account.

Submitted by: Manmohansharma

Complaint Details:
I am a customer of SBI and having SB account no. 10120516514. On 28.11.2016, I had deposited a Banker’s cheque of Rs. 1, 99, 711/- in the cheque deposit machine installed in its Old Rajinder Nagar branch in New Delhi. Despite repeated checking with ATM the value of cheque was not credited in my account.
On taking up the matter with the branch concerned on 02.12.2016 it transpired that the bank had not opened the machine and the Bankers cheque was not sent for clearing.
The Banker cheque had been sent for clearing very late and it had been credited to my account only on 06.12.2016. Due to the lapse of bank, my cheque of Rs. 10, 15, 000/- issued to LIC had been dishnoured by the bank on 05.12.2016. So much so, the bank had imposed charges of Rs. 460/- for cheque dishnour, where as the entire fault was of the bank itself.
I had made a complaint at email to the AGM of Local Head Office of bank on 02.12.2016. It was neither acknowledged nor redressed. Subsequently, I made another complaint on 07.12.2016 which also met the same fate.
It is a serious dereliction of duty on the part of the official(s) concerned as well as deficiency of services on the part of the bank.
I have suffered severe mental agony and torture and also suffered financial and other damage. However there is abject silence on the part of the bank.

Submitted by:  Vasundhara Oberoi

Complaint Details:
I had bought a bag in May 2016 which I returned and received a voucher for the same .It is worth inr15, 000/-.Ihad sent a mail to your company which wasd kind enoughn to respond once, but has gone mutr after that.Iwish to redeem my money by buying somethinhg from you, but no one is helping me.Ifeel sad that such a big brand inthe markt is being irresponsible to its loyal customers of many years.Ihave also sent a copy of the voucher which has faded but your employee had hand written my customer id.I AMtold that this companyhas left India.If so plaese make arrangements for me to buy on line.If still no response then Imay need to resory to legal aid .Hope you are able to help me.

Submitted by: Manmohansharma

Complaint Details:
I am a customer of SBI and having SB account no. 10120516514. On 28.11.2016, I had deposited a Banker’s cheque of Rs. 1, 99, 711/- in the cheque deposit machine installed in its Old Rajinder Nagar branch in New Delhi. Despite repeated checking with ATM the value of cheque was not credited in my account.
On taking up the matter with the branch concerned on 02.12.2016 it transpired that the bank had not opened the machine and the Bankers cheque was not sent for clearing.
The Banker cheque had been sent for clearing very late and it had been credited to my account only on 06.12.2016. Due to the lapse of bank, my cheque of Rs. 10, 15, 000/- issued to LIC had been dishnoured by the bank on 05.12.2016. So much so, the bank had imposed charges of Rs. 460/- for cheque dishnour, where as the entire fault was of the bank itself.
I had made a complaint at email to the AGM of Local Head Office of bank on 02.12.2016. It was neither acknowledged nor redressed. Subsequently, I made another complaint on 07.12.2016 which also met the same fate.
It is a serious dereliction of duty on the part of the official(s) concerned as well as deficiency of services on the part of the bank.
I have suffered severe mental agony and torture and also suffered financial and other damage. However there is abject silence on the part of the bank.

Submitted by: Vasundhara Oberoi

Complaint Details:
I had bought a bag in May 2016 which I returned and received a voucher for the same .It is worth inr15, 000/-.Ihad sent a mail to your company which wasd kind enoughn to respond once, but has gone mutr after that.Iwish to redeem my money by buying somethinhg from you, but no one is helping me.Ifeel sad that such a big brand inthe markt is being irresponsible to its loyal customers of many years.Ihave also sent a copy of the voucher which has faded but your employee had hand written my customer id.I AMtold that this companyhas left India.If so plaese make arrangements for me to buy on line.If still no response then Imay need to resory to legal aid .Hope you are able to help me.

Submitted by:  kumarsaket1210

Complaint Details:
I bought an Ipod on 9th December 2105. I did not receive any invoice for the product then.

Now, my Ipod has gone bad 4 months back (August 2015) and when I went to authorised apple service centre, they asked me the invoice with serial no. as they were suspecting that the Ipod was not authentic.

Since August I have been contacting the seller, Amazon customer desk. I have written nearly 30 mails, made nearly 20 calls but each and every time I was asked to wait for 2 or 3 days.

Its 8th December today and still i haven’t received the invoice and tomorrow (9th December) my warranty would get over. What should I do?

Just because the carelessness of amazon employees and seller, I cannot let my 20, 000 go in waste.

Please help.

Submitted by:  Sam Saw

Complaint Details:
I have purchase two product from snap deal and I got the call from Courier company that you parcel will be delivered tomorrow. They have send me the sms along with the name of the person and his number who will be delivering the parcel. I got the call from the Krishna Kamite 8169797743 and told me to collect the parcel from a place which was 2 km away from my residence. I told him to delivered the parcel at my residence and he said you come and don’t have time to search for the address. I said I have paid the delivery charges and its your duty to deliver the parcel at my door step. He was not ready to deliver at my door step and said you are staying in chawl and I don’t have time to search for the address.

This was very irresponsible answer from snapdeal and associates company. Snapdeal has not mentioned any where that if any person is staying in chawl is not eligible to get the doorstep delivery. I will held snapdeal responsible for this. They don’t have system where the parcel is not delivered they have to call the customer and get the reason. This courier company act as if they are the owner of the company and mention any manipulate reason for not delivering.