Submitted by:  Abhiroop Saha

Complaint Details:
I submitted my PAN Card application form online, and received an acknowledgement number for the same ([protected]). However, when I tracked the status of my application, it says ‘sorry, no record found’. What is this absolute sham?
I have completed the entire procedure duly and have received a copy of my application form, which was sent upon completion of the application process. Kindly rectify the error as soon as possible since I urgently need my PAN card and have paid the full amount.

Submitted by: Preeti Jindal

Complaint Details:

We took Byjus’s Learning App Tablet for my son on a trial plan after being convinced by their marketing executive. Mr. Sudhanshu (marketing representative of Byju’s) told us about the product, initially we were not sure about the suitability of product but he convinced us to take the trial plan for 15 days and then make up our mind. He got the required forms signed & assured us that nothing will be done till we confirm. He didn’t mention that we have to inform regarding cancellation within those 15 days.

We received a welcome call but here also the executive didn’t mention about the clause period of 15 days. When we told him that we have not finally accepted the product but has just taken it on trial period then he told us to inform 10-15 days prior to the presentation of the installment (i.e. 2 oct) in order to get the payment stopped from capital float (financial partner for BYJU’S)

We received the product on 23 Aug’18(date confirmed by them) and after trying it we found that it is not suitable for our son. We decided not to continue with the product. We informed the Byju’s team on 12 sept’18., well in advance as per their stated time (10-15 days prior to presentation of installment). They told us that they will get back to us. No communication happened from their side. We wrote them a mail stating the same on 16 sept’18. After repeated reminders they told us that because we informed after the trial period, they can’t cancel the product & we have to continue with the same.

We didn’t receive communication from their side (neither any physical mail nor any email) mentioning the details about the product or trial period. We had no clue that we were supposed to inform them within period of 15 days regarding the cancellation. It was a clear case of misselling where customer was kept in dark regarding cancellation process & policy. Now we are getting collection calls from capital float & their rude behaviour & no. of calls are harassing us.

They are not taking responsibility for the misselling & refusing to cancel the product. We don’t want to continue but they are forcing the product on us. Despite of repeated informing they are not collecting their tablet. We are suffering a lot due to all this harassment.

Submitted by: sks_RECPDCL

Complaint Details:
Just bought the vehicle from M/s Akar Motors, JAIPUR and we were surprised to find that they charge more on account of RC and related formalities and what is being deposited to Deptt. Though, subsequently fought with the agency & got my excess money back but behaviour of Mr Amit Jain, accounts manager was torturous. Even after spending a big amount that kind of treatment I received from him is highly unjustified and still I am not receiving the required help from dealer regarding number plate, fast tag, tcs certificates etc to be supplied to me as per standard practice.
Regarding mileage, I am highly disappointed as it is giving only 6 to 7 KM/Litre only. The technical team and management people must look into it and declare the actual mileage that could be obtained . I am really frustrate to have this vehicle.. Jeep people are highly indifferent and insensitive towards customer after sales..
Hope my concerns will reach to Jeep people and at least things would be better for future customer.,

Submitted by: Gajanan Jain

Complaint Details:

Submitted by: Airaab

Complaint Details:

Submitted by: vineet tomer

Complaint Details:
I want to reissue my no [protected] but yr employee told that it will issue only postpaid not prepaid I am customer last 12 year they haris me and not issue me my number I went to your mawana office vardhan enterprises and ask to reissue my number but there employee pushpendra do not have any single since how to talk to customer he completly denied to issue me my number in prepaid

Submitted by: madan g. mishra

Complaint Details:

Submitted by: globalmarketing

Complaint Details:
We regret to inform you that inspite of several reminders and continuous follow up with N B S International – Kurla Mumbai. for our booked vehicle vide invoice no. : 19c000214 Dt. 31.08.2018 nothing has turned up positive, Neither We have received delivery nor any positive answer. This compel us forcefully to cancelled our order.
You are herewith inform to kindly release our booked amount along with interest and our administrative expenses which was wasted on follow up with you as mention in our earlier mail.
If you will not Refund with 24 hrs. booking amount and interest then we have no option to lodge complaint in Consumer Court against you
Kindly take necessary action as we know Mahindra is Good & big Company.
Regards,
Deepak Satra
[protected]
mumbai@timexceramic.com

Submitted by: VivekBalakrishnan

Complaint Details:

Please find below a background:

I had enrolled for the UPSC 2019 weekend batch by making an online transfer of INR 25, 000/- against study materials and tablet on April 5, 2018 as stated by Shivam Singhal (sales person). A tablet with UPSC 2018 memory card was also provided as part of the course.

I started attending classes during mid April and continued for hardly one (1) month excluding leave of absence as the classes were not helpful in any manner.

On June 17, 2018, as per Mr. Aayush’s (course coordinator) request, I shared my bank statement for credit facility amounting to INR 60, 000/- (auto debit) owing to compulsion after which I did not attend classes.

The EMI’s were due to start during 16th August, 2017.

I had a telephonic discussion well in advance expressing my intention to discontinue the course before commencement of EMI with representatives of Byju’s including Mr. Aayush. However, my request was conveniently ignored.

Subsequently, between August and September, 2018, I had several telephonic conversations requesting for cancellation of EMI cycle as I had already discontinued the course. However, the requests were conveniently ignored in spite of escalating the issue to Shivam Singal.

I triggered my first email on September 10, 2018 to Aayush Saxena as umpteen number of telephonic requests between July, 2018 to September, 2018 yielded no results. Subsequently, I also forwarded the mail to Shivam to find that no action was taken (mail trail attached herewith).

Further, Shivam Singhal ignores my calls and has never reverted to me in spite of multiple calls and messages. This is highly unprofessional and not expected from an institution like yours.

Request to cancel the EMI cycle and make a refund of INR 15, 000/- that was deducted in the absence of services being availed, is being ignored and causing mental stress.

All relevant documents can be provided.

Please contact me at +[protected] for clarifications.

Vivek Balakrishnan

Submitted by:  Abdul8586

Complaint Details:
Sir mene train ticket book karvaya tha lekin account se payment debit ho gaya aur ticket book nahi huva aur ixigo company se massage aaya ki sevnen working day me payment reafond hojayega lekin thirty day ho gaya abhi tak account me payment credit nahi huva please meri problem jald se jald solve karoixigo company ka ka koi contect number nahi mil raha jis pe bat ho sake itni badi company ka koi phone number chalu nahi he