Scam or fraud: Motorola Mobility — New phone – Camera not working

Submitted by:  PuJaN sHaH

Complaint Details:
I have purchased Moto G4 Plus mobile phone on 6/6/16. The camera is not working properly. I have given the phone at the service centre on 11/11/16 and they said the camera lens are not working and they will replace the same within a week. Its 22/11/16 and still everytime I ask at the service centre, everytime they say it will take 3 more days. I have the recordings of conversation with Motorola customer care which I can produce if requested. I need to go out of station day after tomorow but still the motorola service provider has not provided me the phone. Request you to please do the needful.

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