Submitted by: Shipra Nangia
Complaint Details:
With reference to our order number 302630958 of wooden baby cot from pepper fry and the same got delivered on 17th Nov. We were told that carpenter will come today to assemble the same and we were directed to call on customer care & confirm the visit. Since then no one has come & IVR keeps confirming today – tomorrow every time we call. This is the worst experience we had till date with online purchase & don’t think we will ever recommend Pepperfry to anyone.
However we request you to kindly look into the matter personally and help us with either return & refund or send the carpenter today positively to assemble.