Submitted by: sinju1234
Complaint Details:
Sir/Madam,
I have purchased a SONY LED TV, Model no.KDL-32EX520IN5 on Dec 2011.
While I am starting the TV it is being srarted flickering/blinking and after few minutes the TV screen has been changed into black screen.
I have complained to cusromer care vide no.
34770300 & 36115407 and the engineer of Technoplaza(Authorised vendor of Sony) said the pannel is not functioning & it should be changed which cost is Rs.15584.
I think it is a manufactureing defect .We cannot expect a pannel board may be damaged within 5 years like a product of world famous TV company .
So you are reqested to please arrange to change the said pannel board in free of cost .Every reputed company changed their defective product in free of cost.
Regards.