Submitted by: AvanticaPande
Complaint Details:
I am sorry to say But OLA’s service quality has degraded to new lows now.
Pathetic drives, no policy about drivel cancelling the rides.
Today when i booked a OLA cab for a urgent meeting, for 20 mins i didnt get a cab although the app was showing a cab available. After they luckily I got a cab, I booked it, was waiting for driver’s call but it never came. So i called him and he was so rude – asked where i want to go then if payment is CASH or OLAMoney and when i said OLA money – he said bluntly said – he will not go . and this happens 7 out of 10 times with OLA
No doubt UBER is doing so well. Its the most convenient and user friendly Cab service. LOVE UBER – HATE OLA.
Pathetic service