Submitted by: shaan97
Complaint Details:
Airtel Team, please wide open your eyes and ears and listen and read what am trying to bring to your deaf ears. I raised a complain regarding the STD calls could not be made to chennai from from my your so called airtel landline nor from your airtel mobile. All your Tele customer care executives have cleverly proved that they can fool the customers easily.
point 1. one 17.1.2016 iI had discussion with Dinesh Kumar I explained my problem he flasly promised that it would be rectified within 24 hours. (The 24 hours did not came till now)
point 2. on 19/12/2016 i had discussion with mr. Abhishek he stated saying it will be rectified after sometime (that sometime may be an year or two or 5 years i dont know) he did not come out with specific time. you airtel people have gone from good to bad to worst in handling the customers problems.
Point 3 iI got a call from 04040000175 enquiring about my status of complaint when i told there is no improvement he told he would put me to senior manager, but when i called back again at 2:15 the same person with whom i spoke he started saying the department has changed. And put me on hold for 30 mts and then disconnected
This shows how airtel is expert in just fooling the customers
Balaji
9348668889/8106640171