Submitted by: Jit Chikne
Complaint Details:
Dear idea, i have been using idea network since last 1 year, i used to pay my pending bills on time. But since month of september i have stopped payment due to 2000 dispute. Since till then i have not received my revised bill. This was told many of the collection phone executive. But still not recived. Now my family friends and colleagues are getting call from idea cellular legal representative : saying there is legal case against me. They are using abusing and threatening language to threat them by saying that their is a legal matter against me and i will have to bear the consequences and soon all will come to know about it.
First of all i need to know few details from idea.
1. As per trai any telecom company can not share customer dialed number history with anyone, why idea is giving my confidential information to there legal representative?
2. Why the idea legal representative calling to my family friends and colleagues using harsh, rude, abusing and threatening language?
I want to know the answer of above question from idea as soon as possible.
Secondly, if i was not reachable than why could not idea sent a letter to my permanent address provided instead of circulating my confidential numbers to idea legal representative to degrade my image and mentally harass me, my family friends and colleagues.
Can idea bring back what loss i have undergone?
My idea number was – 8888853910
City – pune, maharastra