Submitted by: Sanjeevkumargupta1984
Complaint Details:
I purchase a micro max mobile on the date 11/12/2016 at a shop sagarpur but on the first date i have found a problem of mobile heating and charging problem, then I go (on date 12/12/2016) your service point on uttam nagar and meet your executive juhi Khan and tell her about my mobile problem she tell me that if you resolve your problem then you will deposit your mobile for few days and I agree and deposit my mobile at your service center and come back to my home but next day I received a call from your service center she tell me that your mobile problem is resolved and I go to your service center and collect my problem and come back, but when I charge my mobile then I notice that the charging problem is not resolve then I go your uttam nagar service center once again (14/12/2016) and meet their your executive juhi Khan once again and tell her that my mobile phone problem is not resolve then she tell me this time your mobile problem is solved then I submitted my mobile once again at your service center and she give me once again job sheet (n030716-1216-26910848) and on 17/12/2016 I received a call from your service center side and tell me you can collect your mobile because we can solve your mobile problem. Then I go and collect my mobile and come back but when I plug charger into mobile but my mobile heating and charging problem are not resolve. Now I am very frustrate your side. I want that you can change my mobile because I mentally disturbed
I hope you can solve my problems
Thank you