Submitted by: Kaushlendra M Dubey
Complaint Details:
Rajesh Mehta who is company telecaller convinced us that 26 to 28 Dec 2016 phoenix park inn Goa will be made available by him . His initial mail did not mention of non refundable condition of rupees 8999 which he took as charges for providing the hotel. Later their Mr wahi and other support staff are saying that its not refundable . I hope that they should understand that they are in customer servicing business and should refund money once I have decided that I don’t want to use their facility/ services. Hope they will appreciate and refund my money else consumer court will be my last resort.
Kaushlindra
Pune